Do you want to be part of a progressive company looking to grow its presence across Brisbane and the Exercise Physiology industry?

Are you looking for a supportive and driven team environment that recognises and rewards your talent?

THE COMPANY:

Bodytrack Exercise Physiology is a private Exercise Physiology company with clinics in Toowong and Sherwood, with a well-established clientele and reputation at the forefront of the industry. We work with a team-first approach to provide the support that staff need to be the best people and employees they can. Our proven business model and management structures are designed to ensure all staff achieve long term success and growth.

Here’s what our employees had to say in the 2024 Team Wellbeing Survey:

How likely you are to refer someone to work here? Average rating 100%

How likely are you to reapply for your current position? Average rating 95%

How happy are you at work? Average rating 95%

The amount of respect between co-workers? Average rating 100%

How evident our company values are in the team’s behaviours? Average rating 97%

THE POSITION:

Client Concierge -This is not a typical medical reception job.

We are seeking a casual team member with a passion for making a difference in the lives of our clients and supporting our growing team of practitioners. The ideal candidate will be seeking to further their career in administration within the health industry, with a permanent part-time role and leadership opportunities available for the right candidate.

The desired candidates will exude professionalism, show genuine concern for others, is continually improving and will go above and beyond. The position will suit an outgoing, empathetic person; someone with a growth mindset, who is looking for an opportunity to use their proactivity and innovation, absorb feedback, and be inspired by the success of others. An organised, self-assured and proactive nature will see you quickly develop your skills and grow into a pivotal member of our client concierge team.

Bodytrack clinics are situated in state-of-the-art facilities, with access to full amenities, on-site parking, and close by cafés. You will be creating an environment and experience for clients that contributes to the overall optimisation of their health and lives.

JOB DESCRIPTION:

The Client Concierge role includes a variety of client experience, administration and community engagement duties, which include:

Providing a welcoming and supportive environment for clients

Building genuine relationships with clients

Managing communication between clients and practitioners

Ensuring the practice runs in an efficient and professional manner

Managing client bookings and practitioner schedules

Processing payments, health fund and insurance claims

Managing client enquiries

Representing the company at community events

THE BENEFITS:

Surround yourself with a team of driven health professionals and support staff, who passionately advocate for exercise as medicine and are driven to make an impact. As an established, innovative, and rapidly expanding business, we provide you with support, education and mentorship to reach your full potential.

Below are the following benefits as a Bodytrack Employee:

Structured onboarding process and performance reviews

Collaboration on work schedule to accommodate work-life balance

Ongoing mentorship, career trajectory planning and support

Access to the gym, weekly staff exercise sessions, and Exercise Physiology services

All meetings and training included in work hours

Your drive and innovation are rewarded in our employee benefits scheme, which includes:

An education allowance for professional development

An employee personal wellbeing allowance

Family & friends discounts

Staff recognition and rewards system

Anniversary and birthday celebrations

Wellness Wednesday initiatives

TO APPLY YOU MUST HAVE:

Outstanding customer service or client management experience

Adaptability in a fast-paced work environment

Exceptional time management, multi-tasking and prioritisation skills

Highly regarded skills/experience:

Experience in Cliniko and Podio software

Experience in the health or medical industry

APPLICATION PROCESS:

If you meet the above requirements, please complete the application on our website attaching a Resume and Cover Letter - https://www.bodytrack.com.au/about-us/careers/

or head directly to the below application link:

APPLY HERE - https://podio.com/webforms/22524269/1588879

Email [email protected] for further information.

Successful applicants will be notified by email to schedule interviews.