Advertisement closing end of day September 8, 2025.

Scouts WA is an equal opportunity employer and embraces diversity, such as differences in cultural backgrounds, race, ethnicity, sex, gender identity, sexual orientation, or ability.

Scouts WA is a child safe organisation and maintains a zero-tolerance policy towards any form harm, abuse or neglect. All shortlisted candidates will be screened and must commit to our Child Protection Policy before commencement and throughout employment.

About Us

Scouting in Australia empowers young people aged 5 to 25 to take charge of their goals through adventurous activities that promote leadership, friendship, and fun within an inclusive environment that prioritises safety and wellbeing. We provide a journey that helps build resilience and define personal values in a changing world. With over 5,000 members, Scouts WA is part of a vibrant, community-driven effort that extends into schools and local settings across Western Australia. As an accredited member of the World Organisation of the Scout Movement, Scouts WA connects our youth to a global network of 57 million Scouts. If you would like to find out more, please visit our website: https://scoutswa.com.au/

What's the role?

The Events Support Officer provides essential clerical and administrative support to ensure the smooth operation of event-related functions at Scouts WA Head Office, which is key to enhancing growth and community impact. Operating under regular supervision, this role assists with event-related communication and enquiries, data entry and processing, and logistical aspects to ensure the high-quality standards of the organisation are consistently met. Through effective communication, reliable workload management, and a collaborative spirit, the Support Officer contributes to a positive experience for our event services.

What is the scope of responsibility?

Administrative and Logistical Support

Assist in the registration process for events.

Maintain and report on event attendance and engagement metrics including participant feedback.

Update and maintain event-related entries into organisational systems within set deadlines.

Handle logistical bookings and the pick-up and return of event-related equipment.

Assist in scheduling and coordinating logistical details with vendors and venue managers.

Support with other event-related activities and practices as required.

Community Engagement and Communication

Directly handle enquiries regarding event details, registration processes, and other related queries.

Help with developing and distributing pre-event informational packets to participants.

Utilise various communication channels to disseminate information and updates about upcoming events as directed.

Build and maintain positive relationships with members and key stakeholders to support greater community outcomes.

What skills and knowledge are essential to perform the role effectively?

Customer service skills to handle and resolve enquiries with professionalism and courtesy.

Communication skills to deliver clear and attentive information verbally and in writing.

Computing literacy, including familiarity with office software (Word, Excel), email, and other technology tools.

Data management knowledge to handle data accurately and ensure data integrity.

Organisation qualities to handle multiple tasks efficiently and effectively.

Capability to move equipment between different locations: Physical fitness beneficial and driver’s license essential.

Developing knowledge of regulatory compliance, data protection, and legal requirements.

Understanding of events planning and management systems is beneficial.

Familiarity with the Scouting movement is beneficial.

What expertise is necessary?

An appropriate certificate relevant to the work required to be performed; or

Previous experience in a relevant industry, service or an equivalent level of expertise and experience to undertake the range of activities required; or

Appropriate on-the-job training and relevant experience; or

Entry point for a diploma with limited experience.

Inherent Requirements

These requirements are non-negotiable and integral to fulfilling the responsibilities of position within the broader organisational context. All applicants must be willing to:

Commit to Scouts WA’s mission, purpose, and values.

Adhere to Scouts Australia’s Code of Ethics and Conduct for Adults in Scouting.

Pass relevant Child Safety and Vulnerable People Safeguarding checks.

Complete and maintain mandatory training modules.

Satisfy an employment medical evaluation upon hiring, or as requested by management.

Work a flexible roster, including occasional early mornings, evenings, and weekends as reasonable and required.

More requirements are outlined in the position description and employment contract.

Apply through Seek Today!

Applications will be considered as they are submitted. The vacancy will close once a suitable candidate is appointed, which may be prior to the closing date.

At Scouts WA, we are committed to safeguarding the privacy of your personal data. To understand how we do so, you can read our Privacy Policy here: https://scoutswa.com.au/wp-content/uploads/2024/01/Scouts-WA-Privacy-Policy.pdf