Customer Service Officer
WA Country Health Service
Posted 1 day ago
This is a Fixed Term Full Time appointment until 13/04/2026 with the possibility of extension(s) while the substantive occupant is on a period of Parental Leave.
Position Profile: Join our dedicated team at Esperance Health Campus as a Customer Service Officer. In this frontline role, you will deliver efficient and professional switchboard, clerical and general administrative services to internal and external clients. We are seeking a proactive individual with strong communication and organisational skills, who thrives in a fast paced environment and takes pride in delivering excellent customer service.
Area Profile: The WA Country Health Service (WACHS) is the largest country health system in Australia and one of the biggest in the world, providing health services to approximately half a million people, including 45,000 Aboriginal people, over a vast two and a half million square kilometre area. The organisation comprises seven regions, with a strong network of public hospitals, health services and health centres located across rural and remote Western Australia. Our core business is the provision of quality, accessible health services to country WA residents and visitors.
Employee Benefits: In addition to the great salary our employees enjoy an amazing range of benefits which may include (in line with operational requirements):
- 12% employer contributed superannuation into a fund of your choice. For further information click here.
- Access to generous salary packaging arrangements
- Professional Development Opportunities and Study Leave/assistance
- Flexible working arrangements
- Flexible leave arrangements
- Other professional and location based allowances
- As a WA Country Health Service employee you’re entitled to discounts across some private health care funds. Please see attached flyer for further details.
Selection Criteria: Please see the attached Job Description Form (available online at www.jobs.health.wa.gov.au).
For Further Job Related Information: We encourage you to contact Rebecca Baines on 08 9079 8053.
If you experience difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours.
Application Instructions: Applicants are requested to apply online (www.jobs.health.wa.gov.au).
About WA Country Health Service
The WA Country Health Service (WACHS) is the largest country health service in Australia and one of the biggest in the world. It delivers a range of comprehensive health services across an area of more than 2.5 million square kilometres to approximately 530,000 people, including more than 57,000 Aboriginal people.
Across the state we have six large regional hospitals, 15 medium sized district hospitals and 48 small hospitals. Along with this there are 31 health centres and nursing posts, four dedicated mental health inpatient units and 24 dedicated mental health services, and over 170 other facilities where population health teams are based.
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