Join Care for Family – A Trusted Home Care Provider

Care for Family is a values driven home care provider supporting older people and people living with disability across Sydney. We're currently seeking an organised, proactive and tech savvy Business Support Officer to join our team in a part time capacity.

This is an ideal role for someone who enjoys variety, takes initiative, and is passionate about improving internal systems, supporting project work, and keeping things running smoothly behind the scenes.

This role is part time role 19 hours per week across 5 days (e.g. 3-4 hours each day Monday to Friday)

What We Offer:

• Flexible working conditions

• Purpose driven work supporting a team that delivers life changing care

• Opportunities to contribute to projects, systems, marketing and client experience

• Friendly, collaborative work environment with autonomy and variety

• Modern tools and supportive leadership

• Extensive employee benefits including:

o Access to Employee Assistance Program (EAP)

o Novated lease options

o Salary sacrificing to superannuation

o Option to purchase additional leave

o Paid parental leave for eligible staff

o Up to 6 wellbeing days per year

o Professional development allowance

About the Role:

As Business Support Officer, you’ll provide a wide range of support to our operations, marketing and intake teams. Your responsibilities will include:

Assisting with internal projects and compliance improvements

Delivering administrative and system support, including onboarding/offboarding, file management, and data tracking

Supporting ad hoc intake and placement tasks during peak periods

Maintaining registers, forms, reports and shared folders

Posting and scheduling social media content

Helping improve internal processes and documentation

Requirements:

Extensive admin, coordination or support experience in a business or healthcare setting

Strong understanding of regulatory compliance requirements in the Aged Care and NDIS sectors

Excellent attention to detail and confidence using systems and online tools

Good written and verbal communication skills

Ability to manage competing tasks and work both independently and collaboratively

Tech comfort: confident with Microsoft Office, file systems, CRMs or willing to learn

Highly Regarded:

Previous experience in aged care, disability, or community health

Familiarity with social media platforms and scheduling tools

Confidence using Microsoft Excel and generating reports

Experience working with sensitive data or client information

A proactive mindset and willingness to support wherever needed

How to Apply:

Please send your resume and a brief cover letter in your application. In your cover letter, please outline what interests you about this role, and how does it align with your experience.

For more about us, visit www.careforfamily.com.au

We look forward to hearing from you!