Client Service Manager
Loan Market
Posted 8 days ago
Are you organised, detail-oriented, and passionate about delivering a seamless client experience? We’re looking for a Client Service Manager to join a growing mortgage broking team in Adelaide. You’ll be the broker’s right hand, keeping everything running smoothly from loan submission to settlement.
What You’ll Be Doing
Provide end-to-end support for brokers: from file prep to post-settlement follow-ups
Liaise with clients, lenders, conveyancers and third parties to keep deals moving
Manage client documentation and compliance requirements
Ensure a high standard of communication and service at every touchpoint
Help improve internal systems and support efficiency across the team
What We’re Looking For
Minimum 2+ years of experience in a mortgage broker support, loan processing, or banking/finance admin role
High attention to detail and strong organisational skills
Ability to manage multiple priorities and meet deadlines
Strong written and verbal communication skills
A proactive, team-focused attitude and dedication to delivering great customer service
Experience with broker platforms such as ApplyOnline, MyCRM is highly regarded
What’s In It for You?
Career progression and development within a reputable, growing broking business
A supportive and collaborative team environment
Work-life balance and flexibility
Opportunities to build long-term knowledge and relationships in the industry
Ready to take the next step in your broking support career?
Apply now or reach out for a confidential chat. We’re looking for someone who takes pride in delivering high-quality support and helping clients achieve great outcomes.
About Loan Market
We've been helping people into homes for two decades.
Founded in 1995 by Sam White, Loan Market is a member of the White Family Group of Companies.
The business rapidly grew through the 90's and by 2001 the company's loan book reached $1 billion. In 2003, the Loan Market brand was launched and the company had over 200 brokers throughout Australia. By 2014 our brokers had secured over $47 billion of home loans for thousands of Australians. Today, Loan Market has cemented itself as one of the largest mortgage brokers in Australia.
Over the past decade, Loan Market has expanded into New Zealand growing our network to over 1,000 brokers internationally.
Source: This is an extract from the company's own website.
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