About us

Better Support Solutions is NDIS registered company and provides a big range of services to NDIS participants. We are specialised in complex mental health and physical disability.

About the role

This is an exciting opportunity to join the BETTER SUPPORT SOLUTIONS' team as an NDIS Service Coordinator (RN) in our Parramatta, NSW office.

You will play a crucial part in providing high-quality care and support to our clients with disabilities, helping them achieve their goals and live more independent lives.

Full-time and part-time positions available – choose the hours that work for you.

What you'll be doing

Manage daily operations across participants

Preparing in-home / SIL care assessments and drafting care plans to best meet client requirements.

Ensure care aligns with NDIS goals and practice standards and client matching.

Lead and mentor support staff to work effectively with complex needs

Maintain rosters and manage workforce performance

Uphold compliance with restrictive practices and Quality & Safeguards Commission guidelines

Mentor and support suppport workers of the team

Drive performance reviews and staff development plans

What we're looking for

Current registration as a Registered Nurse (Division 1) with AHPRA with a strong understanding of the NDIS and disability support services

At least 2 year experience as a scheduler, case manager, care coordinator, hospital discharge planner, or NDIS service coordinator

Excellent communication and interpersonal skills, with the ability to build trust and collaborate effectively with participants.

Strong problem-solving and decision-making skills, with a focus on achieving positive outcomes for participant

Proficient in managing complex caseloads and maintaining accurate records and documentation

Commitment to delivering high-quality, person-centred care and support

Willingness to travel within the local area to visit participants in their homes or the community

About us

BETTER SUPPORT SOLUTIONS' is a leading provider of NDIS services in the Greater Sydney region. Our mission is to provide flexible, participant focused and high-quality support to enhance lifestyle. To provide a variety of opportunities for people with disability to participate everyday activities.

If you are a Registered Nurse with a passion for supporting individuals with disabilities, we encourage you to apply for this exciting NDIS Service Coordinator role. Apply now to be part of our dynamic and dedicated team.