• Join a purposeful non-profit RTO, dedicated to providing inclusive learning opportunities for all
• Exciting full-time permanent position, based across key campus locations (Blacktown, Mt Druitt, Epping, Chatswood)
• Suited to a passionate, motivated, relationship-builder - looking to make a difference!

ABOUT THE COMPANY

Due to an internal promotion, Lotus People are delighted to be partnering with a leading non-profit within the education space, who endeavour to provide inclusive and cost-effective learning opportunities for a wide-range of both individuals and organisations. With hundreds of courses on offer across their dynamic campuses, the team are dedicated to using both the power of learning and connection to ultimately build stronger communities.

ABOUT THE ROLE

As an Inbound Sales Consultant, you will join a team of passionate course advisors, who endeavour to build meaningful relationships with existing and prospective students; ultimately aiming to convert new leads to enrolments, as well as re-enrolling members of the existing student base. Through keeping up-to-date with course offerings, funding opportunities, and entry requirements - the successful candidate will provide tailored information to enquiries received, as well as support with the facilitation of assessments (such as literacy and numeracy testing).

DUTIES

• Establish and nurture relationships with current and prospective students to contribute towards enrolment + re-enrolment targets
• Provide consultative, tailored advice in line with product offerings, funding requirements, and customer needs
• Support with the facilitation of assessments (e.g. literacy, numeracy)
• Manage customer interactions and pipeline data through internal CRM systems
• Facilitate enquiries through a range of channels (e.g. phone, text, email, website)

THE IDEAL CANDIDATE

• Strong communication skills, written and verbal
• Previous experience within either inbound sales or customer relationship management
• Self-starter, enthusiastic in nature, and an ability to engage with a diverse range of stakeholders
• Tech savvy - ability to produce reports, utilise CRM systems
• Previous exposure to the RTO/VET space is highly regarded, but not essential

The successful candidate will undergo both a Police Check, and the process of obtaining a Working with Children Check (WWCC) if they do not currently possess one (both costs reimbursed).

BENEFITS

• Join a purposeful environment, with all team members dedicated to making a positive impact!
• On-site parking at campus locations provided
• A team dedicated to ongoing training and development
• Comprehensive training provided to best set you up for success!
• Wellbeing hub - access to EAP, and professional services directory

OUR RECRUITMENT PROCESS

At Lotus People, we are committed to fostering diversity, equity and inclusion. We encourage applicants from all backgrounds to apply and will ensure a fair and equitable recruitment process.

Every application we receive is reviewed by a real person, never by AI. If your experience aligns with the requirements of the role, a consultant will be in touch within 2–3 business days for an initial phone screen. Shortlisted candidates will then proceed to a virtual interview with the consultant managing the role.

Due to the volume of applications and the specific nature of our briefs, we are unable to take phone enquiries about roles before an application is submitted. We ask that all interested candidates please apply online and wait to hear from us. Rest assured, we respond to every applicant, regardless of the outcome, so you will not be left wondering.

Lotus People are proud to have been awarded Best Agency for Candidate Experience for six consecutive years. We look forward to providing you with a positive and respectful experience.