
Customer Service Administrator – Accounting Practice
Team Executive Consultants
Posted 9 days ago
$70,000 – $85,000 including super (based on skills)
Permanent full-time position – Eastern Suburbs
Onsite role with car parking available
We’re seeking a highly experienced and organised administrator to join a well-established accounting practice in Melbourne’s eastern suburbs.
About the Organisation
This dynamic team of accountants provides tailored accounting, tax, and advisory services to individuals and businesses. Known for practical solutions and clear communication, the firm blends deep industry experience with a fresh, client-focused approach.
About the Role
This full-time onsite position plays a vital role in supporting the operational workflow of the practice. You will be responsible for scheduling, client communication, and ensuring all jobs progress through each stage efficiently and on time.
Key Responsibilities
Schedule business client jobs by the set deadlines each year
Communicate with clients a minimum of 4 weeks before scheduled work
Send and track client checklists, following up on missing information
Monitor job progress and ensure jobs are actioned or escalated if delays occur
Liaise with accountants, mentors, and managers to resolve delays or roadblocks
Reallocate jobs when needed to ensure deadlines are met
Proactively communicate delays to clients, don’t wait for them to follow up
Oversee the full lifecycle of each job from entry to completion
Assist with packaging and lodgement, and ensure follow-through on final lodgements
Maintain high standards of client service and accountability throughout all stages
Skills and Experience
Experience in an accounting or professional services environment (highly regarded)
Proven administration skills, including job workflow management
MYOB AE knowledge is essential
Excellent verbal and written communication skills
Highly organised, proactive, and confident in managing multiple stakeholders
Strong attention to detail and a solutions-focused mindset
Benefits
Competitive salary depending on skills and experience
Car parking available onsite
Stable, long-term opportunity with a supportive team.
Please note: This is a fully onsite role, with slightly flexible hours.
Click APPLY, or contact Vedangi More on (03) 9826 4133 for a confidential discussion.
About Team Executive Consultants
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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