Employment Type – Temporary, Full Time Position (12 months)

Classification –Information Technology Officer Class1

Title- ICT Client Services Officer

Position Number: LP7019

Salary – $82,459 - $93,151 (Plus Super) pro rata

Location – North Canberra Hospital Bruce, ACT

Section – Information Technology

Closing Date – 22nd August 2025

What can we offer you:

• City living without the traffic – click her to see why you should live in Canberra.
• Competitive pay rates and excellent working conditions.
• Salary Packaging with many options that provide full fringe benefits tax concessions.
• Flexible working conditions.

About the Hospital:

North Canberra Hospital (formerly Calvary Public Hospital Bruce) and Clare Holland House are now run and operated by Canberra Health Services (CHS)

This is a significant milestone as the ACT Government moves towards delivering a new billion-dollar hospital on Canberra’s Northside.

The current North Canberra Hospital is a level 4 hospital that provides a range of acute and sub-acute services including community based care to the residents of the northside of Canberra and Southern NSW. North Canberra Hospital (NCH) is a 270 bed public hospital located in Canberra’s expanding northside. North Canberra Hospital operates a 24 hour Emergency Department. Inpatient services include general medicine, surgery, maternity, mental health and critical care.

Other service modalities include day surgery, specialist outpatient clinics, Hospital in the Home and the Geriatric Rapid Acute Care Evaluation service that reaches into aged care facilities across the ACT.

The new Northside Hospital will be built on the existing Calvary Hospital campus in Bruce. It will be a modern, state-of-the-art hospital for patients, visitors and its workforce and will provide more beds and increased services. Until then, it's business as usual at the NCH, and we'll keep providing high-quality care to our patients and community.

About the role:

The ICT Client Services officer role is key to the ICT support model at North Canberra Hospital (NCH) and participates in providing support and technical assistance for the operations of NCH and Clare Holland House (CHH). This position forms a pivotal service inside the hospital delivering first line of support for users and security, resolving hardware and software issues, building access, maintaining IT infrastructure, end user devices, telecommunications and VC equipment.

For more information regarding the position duties click here for the Position Description.

How to apply:

Applications must be submitted through the e-recruitment system. Email applications will not be accepted;

• Applications must include a copy of a current CV and details for at least 2 professional referees.
• A maximum two page pitch outlining your skills, knowledge, and experience and why you should be considered for this role. You should take into consideration the selection criteria when drafting your response. This document is required and must be submitted to be considered for the role.
• Where possible include specific relevant examples of your work.

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.

Please note prior to commencement successful candidates will be required to:

Undergo a pre-employment National Police Check.

Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

If you would like further information regarding this opportunity, please contact Krystle Huggett, [email protected]

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A merit pool may be established from this recruitment process and will be used for the next 12 months to fill various positions both on a temporary and permanent basis with full-time and part-time opportunities available.

This is a temporary position available for a period of 12 months with the possibility of extension and/or permanency.