Operations Manager
Mooloolaba Surf Club
Posted 9 days ago
Operations Manager
The Surf Club Mooloolaba | Sunshine Coast QLD
Full Time | Senior Leadership Role | Beachfront Location
The Surf Club Mooloolaba is seeking an experienced Operations Manager to join its leadership team. This newly created position plays a key role in overseeing the Club’s core operational departments, including food and beverage, gaming, and functions.
Reporting directly to the General Manager, the role provides day-to-day leadership to department heads, supports strategic goals, and ensures the smooth and profitable running of all guest-facing operations.
About the Club
Located in an absolute beachfront position on Mooloolaba Beach, The Surf Club Mooloolaba is a landmark venue on the Sunshine Coast with over 46,000 members. Featuring a newly renovated 280-seat restaurant, 32-tap modern bar, Bayview Bar & Bites, TAB, Keno, 40-machine gaming lounge and an outdoor deck, the Club is known for its vibrant atmosphere and exceptional member experience.
The Club has proudly received industry recognition including:
Clubs Queensland Best Club Sunshine Coast 2023
Best Dining – Finalist (2023 & 2024)
Best Surf Life Saving Supporter Club – Winner 2024
Key Responsibilities
Lead and mentor departmental managers and teams across food, beverage, gaming, and events
Oversee operational performance, budgeting, rostering, and labour management
Drive a strong team culture focused on service excellence, efficiency and accountability
Support recruitment, onboarding, and performance development
Ensure compliance with relevant legislation including licensing, gaming, AML/CTF and WHS
Assist with the delivery of strategic initiatives and continuous improvement
Champion a high standard of member and guest service across all operational areas
Drive staff engagement through coaching, team meetings, recognition and development initiatives
About You
Proven experience in a senior operations or venue leadership role
Strong people leadership capabilities with a hands-on, team-focused approach
Sound understanding of club or hospitality operations, ideally in a high-volume venue
Experience managing budgets, rosters, and cost controls effectively
In-depth knowledge of gaming operations and compliance frameworks
Confident working evenings and weekends as part of a five-day rotating roster
What We Offer
Competitive salary package
Collaborative and professional leadership environment
A high-impact role in an award-winning and community-focused Club
To apply, please submit your resume and cover letter.
For a confidential discussion, contact Tarrah Travers-Smith at [email protected]
About Mooloolaba Surf Club
Mooloolaba Surf Club is an iconic Sunshine Coast destination, offering award-winning dining, vibrant bars, gaming, and stunning beachfront views. Our Supporters Club proudly funds the Mooloolaba Surf Lifesaving Club, Queensland’s largest patrolling surf club outside the metro area. With over 530 active volunteers dedicating more than 14,000 patrol hours each year, we help keep Mooloolaba Beach safe every day. By dining, relaxing, and celebrating with us, you’re directly supporting vital lifesaving services and helping to continue a proud community tradition that’s been part of Mooloolaba’s heart and soul since 1922.
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