Multiple positions available - NSW Locations - Grafton & Coffs Harbour

Competitive hourly wage reflecting the specialisation in complex mental health

Supportive and inclusive work environment, with a team experienced in complex mental health cases

Professional development opportunities, particularly in the areas of mental health

Flexible working arrangements in a casual role

Culture of our team at Choices Australia Support Services

Choices Australia Support Services promotes a work culture that is deeply anchored in compassion, collaboration, and a commitment to excellence in supporting those with complex mental health, psychosocial, and dual diagnoses. Our team, guided by the core values of Empathy, Empowerment, Integrity, Wisdom, and Intelligence, operates in a nurturing environment that prioritises understanding and respecting the unique journeys of each participant. Collaboration and open communication are key, encouraging a sharing of ideas and knowledge that enhances our service delivery. Professional development is highly valued, with continuous learning and skill enhancement integral to our approach. This culture of growth and learning ensures that our team remains at the forefront of innovative and effective support strategies. Respect for individuality and diversity is central to our ethos, promoting a workplace where each member feels valued and empowered to contribute their best. At Choices Australia Support Services, we not only support each participants’ journeys but also nurture the personal and professional journeys of our team members, making our workplace a source of both personal fulfilment and professional achievement.

About the Role

We are seeking committed Disability Support Professionals for a casual position. In this critical role, you'll be reporting to the Support Worker Team Lead, and will be instrumental in providing comprehensive direct support to NDIS and other funded participants. Your expertise in navigating complex mental health, psychosocial, and dual diagnoses will empower participants to achieve their personal goals. This is not a coffee and groceries role. Serious and experienced professionals need only apply.

Here's a snapshot of your day

Provide tailored support to individuals with intricate psychosocial and complex mental health diagnoses.

Implement personalised care plans as advised, focusing on human-centred, strength & compassion based practices.

Foster empowering relationships with participants, understanding their unique journeys.

Collaborate with NDIS organisations, government stakeholders, and healthcare professionals to ensure integrated support.

Engage in crisis intervention and provide psychosocial support when necessary.

Maintain accurate documentation, adhering to NDIS protocols and requirements.

The Ideal Candidate

Minimum of 2 years experience in a similar role within complex mental health, psychosocial, and dual diagnoses fields - Essential.

Minimum Certificate 4 in Mental Health, Disability Support - Essential; tertiary qualifications in Psychology/Counselling, Psychiatric Nursing, or related fields preferred.

Suicide Intervention & Harm Minimisation training preferred.

Alcohol & Other Drugs (AoD) training or experience preferred.

Proficient understanding of the NDIS framework, especially in relation to mental health services.

Excellent organisational, time management, and problem-solving abilities.

Expertise in managing complex mental health diagnosis and providing tailored support.

Exceptional communication and interpersonal skills, with the ability to engage with diverse individuals.

Strong empathetic and patient approach, with a focus on participant-centred practices.

Strong professional boundaries.

Skilled in complex problem-solving and informed decision-making.

Proficiency in detailed record-keeping and reporting.

Commitment to ongoing professional learning in mental health and disability support.

The Essentials

Current NSW driver's licence and willingness to travel as needed.

NSW Registered motor-vehicle.

Comprehensive motor-vehicle insurance.

First Aid/CPR.

NDIS Worker Screening Check.

NDIS Worker Modules.

Can we inspire you to join us?

Choices Australia Support Services is a leading Support Services Provider, specialising in complex mental health, psychosocial & dual diagnoses. Our organisation, extending from the Mid North Coast of NSW to Brisbane, is deeply rooted in values of Empathy, Empowerment, Integrity, Wisdom, and Intelligence. We are dedicated to understanding and respecting each participant's journey, offering a range of support services including support coordination, recovery coaching, and unique therapies like art, music, and equine therapy. Our experienced team is committed to providing personalised, intelligent solutions that empower each participant to take control of their lives, embodying our ethos of choice and autonomy in every aspect of our work.