Customer ('Journey') Service Co-Ordinator

Enviroline Group
North St Marys, NSW
A$80,000-$90,000 p/a + Super + Bonus
Administration & Office Support → Client & Sales Administration
Full-time
On-site

Posted 3 days ago


Enviroline – The Trade Fleet Specialist

Customer ('Journey') Coordinator - Trade Fleet Equipment

Private Advertiser

St Marys, Sydney NSW

Full-time | Immediate Start

$80,000 – $90,000 + Super + Bonus

If you have a passion for selling and want to be part of a growing company, this is the role for you! Your main responsibility will be to manage commercial fleet vehicles undergoing fit outs and upgrades.

About Us

Enviroline has experienced outstanding growth, with revenue doubling over the past three years. Our business has evolved from manufacturing high-quality water jetting machines and drain inspection cameras to becoming a leader in fleet fit-out solutions for the plumbing trade.

From ute canopies to service body trucks and van fitouts, we aim to redefine convenience and functionality for tradespeople. As a family-owned business, we value collaboration, innovation, and rewarding hard work.

With clear ambitions for further growth, we’re excited to welcome a Fleet Co-Ordinator who can contribute to our vision.

Duties and Responsibilities:

Enter Sales Order in Net Suite (Financial System).

Enter Sales Order Details in the Production Scheduler (for production planning).

Fleet Ordering (general fleet administration and liaising with Financiers).

Monitor Progress of Order in Production Scheduler (6- 8 weeks production) - use Hub Spot (CRM) to log all tasks, calls, action items, etc.

Call Customer to advise of Progress during production period.

Collect Payment leading up to order completion (check and confirm bank/delivery/address details, etc.).

Customer Service - including ongoing post-delivery customer calls.

Client retention management (build and maintain relationships with key customers).

Experience and Skills:

Strong analytical and process management skills.

Proven communication skills - able to communicate and work effectively with internal and external stakeholders.

Experience building trust and rapport with a range of clients.

Experience in automotive sector preferred at OEM and Dealership/Fleet Management is highly regarded.

Strong initiative, self-motivated and exceptional organisational skills - with the ability to manage multiple tasks and conflicting priorities.

Medium to advanced Excel, PowerPoint, Microsoft Office and experience in using CRM systems.

Culture Fit:

Someone who thrives in a results-driven, family-oriented environment and embraces collaboration and innovation.

Join Our Team!

At Enviroline, you’ll be part of a company that values its people and is committed to driving innovation in the plumbing trade. If you’re ready to embrace this exciting challenge and contribute to our growth, we want to hear from you.

Apply Now!

To apply, send your resume and a brief cover letter outlining why you’re the perfect fit for this role to [email protected]


About Enviroline Group

North St Marys, NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

Looking for More Opportunities?

Explore more jobs with upfront salary details that respect your worth.

CUSTOMER SERVICE

Altendorf Asia Pacific Pty Ltd

Logo for CUSTOMER SERVICE
Eastern Creek, NSW
A$60,000-$65,000 p/a
Full-time
On-site

Administration/Customer Service/ Claims Co-Ordinator.

CityWide Talent

Logo for Administration/Customer Service/ Claims Co-Ordinator.
Baulkham Hills, NSW
A$65,000 p/a
Full-time
On-site

Service Co-Ordinator

FlameSafe Fire Protection

Logo for Service Co-Ordinator
Rydalmere, NSW
A$75,000-$80,000 p/a
Full-time
On-site

Customer Service Representative

Game Farm Pty Ltd

Galston, NSW
A$50,000-$70,000 p/a
Full-time
On-site

Customer Service Traineeship – Certificate III in Business (Customer Engagement)

Elsafe Australia Pty Ltd

Mona Vale, NSW
A$50,000-$53,000 p/a
Full-time
On-site

Service Co-ordinator

R&D Technology

Logo for Service Co-ordinator
Cardiff, NSW
A$75,000-$100,000 p/a
Full-time
On-site

Sales Co-Ordinator Consultant - Access Hire

Resource Labour Hire

Queanbeyan, NSW
A$70,000-$80,000 p/a
Full-time
On-site

Warehouse Co-Ordinator

GC Wind Services Pty Ltd

Tweed Heads, NSW
A$70,000-$85,000 p/a
Full-time
On-site