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Youth Worker - Crisis Accommodation

Uniting NSW & ACT
Parramatta, NSW
A$38.65 p/h + $18,550 salary packaging + Super
Community Services & Development → Housing & Homelessness Services
Part-time
On-site

Posted 9 days ago


We are looking for a passionate permanent part-time youth worker to provide support, assist with intake/assessment and monitor case plans in temporary assisted accommodation for vulnerable youth.

About the Role

  • Permanent part-time 22.80 hours per week in Parramatta
  • Base Pay $38.65 per hour (SCHADS 3.1) plus salary packaging benefits up to $18,550 per year plus penalty rates, sleep over allowance, and 12% Superannuation
  • Three (3) shifts per week / 7.60 hours per shift on a three-week rotating roster

Roster
Our service operates from 24 hrs per day, 7 days a week. This opportunity is a three-week rotating roster that requires flexibility including night shifts, weekends, and public holidays.

Week 1 Friday to Sunday 11:30pm to 7:30am

Week 2 Thursday 11:30pm to 7:30am, Saturday and Sunday 8am to 4pm

Week 3 Monday to Wednesday 11:30pm to 7:30am

For more information, read the PD - Uniting Support Youth Worker.pdf

Specialist Homelessness Services (SHS) Youth of Uniting provides crisis supported accommodation with case management, for people aged 16 to 24 years old, who are homeless or at risk of homelessness. Our services provide 24/7 onsite support and assistance with education, employment, referral into counselling services, health services, living skills and parenting programs.

About the Role

The Youth Worker reports to the Service Manager and works closely with the Case Manager during the day to facilitate handovers. This role is responsible for supporting clients in accessing safe, affordable, and stable accommodation. It involves providing holistic support, guidance, and assistance throughout the client's journey from intake through to exit. The Youth Worker will also refer clients to appropriate medical services and help them overcome the barriers that have contributed to their homelessness or risk of homelessness.

Key Responsibilities

  • Advocate for client choice and independence through person-centred support.
  • Assist with client intake, assessments, house tour and service introductions.
  • Deliver individual support aligned with client goals and support plans.
  • Support case planning and reviews alongside Case Managers.
  • Provide client transport using the company car and collect donations when required.
  • Support the development and implementation of case plans.
  • Assist with internal and external service referrals.
  • Manage communication and general administrative duties.
  • Maintain accurate records and data in line with compliance requirements.
  • Participate in a rotating roster, including evenings, weekends, and sleepovers.
  • Attend team meetings and supervision sessions.

Qualifications:

  • Certificate IV (completion or working towards) in Community Services, Mental Health, Youth Work, or relevant to the field of work.
  • First Aid Certificate
  • Driver’s Licence

Experience:

  • 2+ years of experience in youth work or within the homelessness support sector, home refuge or similar.
  • Experience working with vulnerable young people or relevant to the service.
  • Knowledge of best practices for Specialist Homelessness funded Services.
  • Computer skills for timely and accurate client information.

Even Better:

  • Identify and Respond to Risk of Harm training
  • Cultural Awareness training
  • Mental Health First Aid

What We Offer You

  • Maximum allowable up to $18,550 per year salary packaging (pay less tax) available (visit https://accesspay.com.au/ for more information).
  • Training from Day 1 including buddy shifts.
  • $500 referral bonus can be generously rewarded for referring a friend who joins Uniting.
  • Affordable access to Fitness Passport— discounted gym memberships to support your best life.
  • Access to our U rewards program with exclusive corporate discounts and cash-back programs with major retailers
  • Extensive opportunities and training for professional growth.
  • A supportive and inclusive work environment.

How to apply
If this opportunity is of interest, then we’d love to hear from you. Apply through our job portals and upload your resume.

Should you have any questions, please contact Sarah from Uniting’s Talent Acquisition Team at [email protected] for more information.

Employment with Uniting is subject to satisfactory background checks, which include National Police Checks, NSW Working with Children Checks and Reference Checks.

Closing date: 11:55 pm, Sunday 24 August 2025

About Uniting
Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Empowered by diversity
At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.


About Uniting NSW & ACT

Yamba, NSW, Australia
Community Services & Development
5001-10000 employees

At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice.

Our services are in the areas of aged care and disability, community services, and chaplaincy and we get involved in social justice and advocacy issues that impact the people we serve.

As an organisation we celebrate our diversity and welcome all people regardless of lifestyle choices, ethnicity, faith, sexual orientation and gender identity. Source: this is an extract from the company’s own website.

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