Be part of a dynamic community organisation that has made and continues to make positive changes for adults and children at risk of homelessness and affected by domestic and family violence. Training opportunities exist for successful applicants. 16 hours per fortnight incl 4-8pm weeknights

● Assisting clients who have complex support needs with practical support to secure safe housing. This includes completing paperwork with the client.

● To provide phone outreach services safely to the client and yourself.

● To work in a busy crisis accommodation service and prioritise the workload.

● To support the residents in the Refuge with ongoing lifestyle skills, such as bed making, bath times, health family dinners, after school routines for children and informal support for the women.

● To work with women and children who have experienced DV and trauma

● Provide ongoing practical and emotional support for clients, this includes providing advocacy for clients as required.

● To provide on-call phone support as requested by the Euro Program Manager

● Update, document and implement case plans for every client and the coordination of other services to support the client.

● Provide an information and referral service to non-government and statutory organisations, community organisations and individuals when requested

● Maintain files and the CIMS database and ensure accurate up to date and concise information is recorded for all clients

● Assess the appropriateness of referrals, both to and from the service. If necessary consult with other staff

● Transport adults and children in service vehicles to relevant agencies where appropriate

SELECTION CRITERIA

THE SELECTION CRITERIA POINTS MUST BE ADDRESSED INDIVIDUALLY FOR YOUR APPLICATION TO BE ACCEPTED

● Highly regarded but not essential is a tertiary qualification in Social Sciences or appropriate extensive experience. A minimum qualification of Diploma Community Services Welfare or equivalent.

● Demonstrated knowledge of working with homeless people or people at risk of homelessness due to domestic and family violence.

● Ability to be responsive and work in a busy crisis service and prioritise the workload of multiple clients.

● Be available to work flexible evening hours, work on-call and on weekends as required.

● working with complex issues.

● Awareness of the specific issues arising for Aboriginal people and people from non-English speaking background, women with disabilities and children experiencing domestic violence

● Strong communication skills and the ability to work with a diverse range of staff, clients and other service providers

● Comprehensive computer skills in email, data entry and word documents.

● Ability to work safely in accordance with SEWACS policies and procedures.

Other Requirements

● Successful ‘Working with Children’ and Criminal History Police Checks

● Current Drivers Licence

● Undertake a 6-month probationary work contract.

● Be available to work flexible evening hours, work on-call as required and as rostered on weekends.

● Able to attend training as requested.

Please provide:

● names and contact details of two recent work referees

● a cover letter addressing how you meet the selection criteria

● a current resume

For further information please contact: SEWACS Euro Program Manager 0418 565 003

Applications for this position should address the key selection criteria and be forwarded in word format or pdf to: [email protected] and [email protected] with CONFIDENTIAL Evening Caseworker in subject heading.