About Us

At Gow-Gates, we take pride in our talented team of brokers who consistently achieve our strategic goals and growth. We empower our teams to do what they’re best at – servicing clients and technical advice.

Why Join Gow-Gates?

We have over 60 years of success in the industry, with a hard-earned reputation for high quality client service and broking advice

We are committed to your professional development. With our internal development programs, mentorship, or support for new industry qualifications, you’ll have plenty of opportunity to advance your career

We prioritise our people and adapt to the changing nature of work through wellbeing initiatives and hybrid working options

About the role

As the first point of contact for clients and visitors, you’ll play a key role in creating a welcoming and professional environment

Manage incoming calls and client enquiries and ensure calls are transferred to the correct team

Support the Administration Manager with ad hoc admin and office support tasks

Work closely with internal teams to ensure every client interaction is part of a thoughtful, well-rounded service experience including room set up and coordination

Proactively build warm, respectful relationships with a range of contacts — from senior executives to frontline staff — by understanding their needs and being consistently reliable and approachable

Qualifications and Experience

Previous experience in a receptionist role, ideally within a financial services environment that prioritises customer service and experience

Professional communication skills and a willingness to help direct client enquiries

Ability to multi task and a collaborative and flexible approach, with the ability to work well within a close-knit team

If you would like further information or a confidential chat please reach out to Marney Hamilton (People & Talent Lead) at [email protected]

While we are actively recruiting for this role currently, we'd love to hear from you if you're interested in joining Gow-Gates!