About the role

Silkwood Funerals' is seeking a dedicated Funeral Director Assistant to join our team in Dianella, Western Australia. This full-time role is an excellent opportunity for an individual passionate about providing compassionate and professional funeral services to the local community.

As the Funeral Director Assistant, you will play a crucial part in supporting the Funeral Director in all aspects of funeral planning and service delivery. Your primary focus will be to ensure the smooth coordination of funerals, from initial client consultation to the final farewell.

What you'll be doing

Assist the Funeral Director in all aspects of funeral arrangements, including liaising with clients, coordinating with third-party providers, and ensuring all necessary documentation is completed

Provide support during funeral services, including setting up the venue, assisting mourners, and ensuring the service runs seamlessly

Maintain the funeral home's facilities and equipment, ensuring a clean, well-organised, and professional environment

Contribute to the development and implementation of new processes and procedures to enhance the overall client experience

Participate in ongoing training and development to stay up-to-date with industry regulations and best practices

What we're looking for

Previous experience in a customer service or funeral industry role, preferably as a Funeral Director Assistant or in a similar position

Excellent communication and interpersonal skills, with the ability to empathise and provide compassionate support to grieving families

Strong organisational and time management skills, with the ability to multitask and prioritise effectively

Attention to detail and a commitment to maintaining high standards of professionalism and care

A flexible and adaptable approach, with the willingness to work outside of standard business hours as required

A genuine interest in the funeral industry and a commitment to providing exceptional service to the local community

What we offer

At Silkwood Funerals, we are committed to supporting the wellbeing and professional development of our team. In addition to a competitive salary, we offer a range of benefits, including:

Comprehensive training and ongoing professional development opportunities

Discounted rates on funeral services for you and your family

A positive and collaborative work environment, with a strong focus on teamwork and support

About us

Silkwood Funerals is a respected and trusted provider of funeral services in Western Australia. We have been dedicated to honouring the lives of those we serve with compassion, professionalism and attention to detail. Our experienced team is committed to supporting families through their most difficult moments, ensuring that each farewell is a meaningful and personal celebration of the life lived.

If you are passionate about providing exceptional funeral services and supporting our local community, we encourage you to apply for this role. Please click the "Apply Now" button to submit your application.