Dent Revolution is searching for a professional, hardworking, and enthusiastic individual to join our Autobody Reconditioning team in Norwood as a full-time Office Administrator. As local leaders in vehicle Paintless Dent and Hail Repairs across South Australia, we are passionately committed to providing exceptional service. Now integrating a full paint and panel refinishing service, we work with the public, insurers, and automotive groups to provide high-quality vehicle autobody reconditioning and parts replacement.

The Opportunity

Our Office Administrators play an integral role in the smooth delivery of service and organisational strength in our company. As Dent Revolution’s new full-time Office Administrator, you will have excellent organisational and communication skills to provide administrative support, ensuring the efficient operation of our workshop, with tasks including but not limited to:

● General customer service and administrative duties, payment processing, invoicing, data entry, and assisting our team with in-person and telephone responsibilities.

● Responding to email and web enquiries from customers, insurers, companies, and suppliers in a professional and timely manner.

● Coordinate with customers and suppliers to book quotes & repairs and arrange delivery of vehicles to and from our Norwood workshop.

● Managing quotes and repair bookings, parts pricing, interpreting and ordering, while effectively communicating updates to stakeholders.

● Processing estimates to source quotes from suppliers, repairers, and other vendors for review. Interpret and generate supplementary requests and assessor approvals.

● Upload/submit reviewed estimates into applicable insurance industry systems.

What We Provide - Benefits & Work Perks

● A state-of-the-art PDR and paint workshop located on Magill Road, Norwood, liaising with owners of quality vehicles. Central near-city location, close to shops and cafes.

● Attractive, above award rate pay scale. Also willing to negotiate with those who have workshop coordination and estimator capabilities.

● Flexibility and diversity in your daily tasks with support to broaden your knowledge and challenge yourself.

● Huge potential for growth in the autobody and lucrative hail repair industry.

● A fun, supportive team culture with the opportunity to work within a close-knit group of like-minded individuals.

● Training and support.

About You

● You bring 2 years of experience in a similar automotive autobody/crash repair administration related role, with a focus on customer service and an eye for detail, along with well-developed communication and interpersonal skills.

● Knowledge of iBodyshop, Microsoft Office, parts pricing and ordering, and insurance processes & applications is highly desired.

● The ability to liaise with a range of stakeholders and members of the public.

● A professional and enthusiastic team player with excellent communication and computer skills, and strong attention to detail in all aspects.

● With a positive 'can-do' attitude and a hands-on approach, you thrive on working under pressure in a fast-paced, growing environment.

● Clear and professional communication skills, both written and verbal.

● The ability to work well within a team and autonomously when required.

About Us

Since 1995, the Dent Revolution family business has been repairing dent and hail damage on tens of thousands of vehicles for insurance companies, dealerships, crash repairers, and private clients. Over the years, our work and reputation have taken us across Australia, following hailstorms and collaborating with national and international hail repair companies and technicians. Recognised as South Australia’s leading Paintless Dent Repair (PDR) company, our credentials include being an RAA Approved Repairer and a proud member of the SA Motor Trade Association.

As part of our continued growth and commitment to quality, we have integrated professional paint refinishing into our service offerings through a new Paint Shop and AkzoNobel’s Sikkens waterborne paint range. This allows us to deliver complete autobody reconditioning to the same high standards that have built our reputation in PDR.

This is an excellent opportunity for a dynamic and talented individual to join a family-run business located in the heart of Norwood.

How to apply and more information

Please include a covering letter along with your resume that addresses the specified criteria and highlights your suitability for the role. Ensure all applications are submitted via Seek by August 30th.

https://dentrevolution.com.au/

https://www.facebook.com/dentrevolution/timeline