About the role
We are seeking an experienced and professional Practice Manager/Administration Coordinator to join our incredible team at Kimberley Physiotherapy. This full-time position is based at our Broome clinic, and will be responsible for providing high-quality administrative and customer service support to patients.

What you'll be doing

Providing exceptional customer service to patients, both in-person and over the phone

Scheduling and managing patient appointments and maintaining patient records

Processing payments and managing the clinic's financial administration

Ordering and maintaining clinic supplies

Supporting the clinical team with various administrative tasks

Ensuring the clinic reception area is well-presented and welcoming

What we're looking for

Previous experience in an administrative or customer service role, ideally in a healthcare or professional services environment

Strong communication and interpersonal skills, with the ability to engage effectively with patients and staff

Excellent organisational and time management abilities

Proficiency in using standard office software, including Microsoft applications and patient management systems

A friendly, professional and proactive attitude, with a commitment to providing exceptional customer service

Full time position available for the right person, starting in September 2025

What we offer

At Kimberley Physiotherapy, we are committed to supporting the career development and wellbeing of our employees. In this role, you will have the opportunity to work alongside a dedicated and experienced team, gaining valuable experience in a thriving healthcare environment. We offer a competitive salary, ongoing training and development, and a range of employee benefits including access to our on-site gym.

About us

Kimberley Physiotherapy Broome is one of the largest Allied Health clinics in the Kimberley. We offer high quality Physiotherapy treatment, and a range of Reformer Pilates classes. We have recently expanded to have clinics in Derby WA, and have more recently opened a clinic in the beautiful town of Kununurra! Our team of highly qualified and passionate professionals is dedicated to helping our patients achieve their health and wellness goals.

If you are an enthusiastic and dedicated administrator looking to join a dynamic and supportive team, we encourage you to apply for this role. Please submit your resume and cover letter outlining your relevant experience and interest in the position.

For any further information please do not hesitate to contact our owner directly at [email protected]