Goldfields Library Corporation is a leading, people-focused organisation delivering outstanding results for our communities across Greater Bendigo, Mount Alexander, Macedon Ranges and Loddon. The vision for the Goldfields Library Corporation Strategy 2021-2025 is ‘Your Potential Realised’.

The Team Leader, Bendigo Library is an integral member of the Bendigo Library team. Working closely with the two Library Managers, and fellow Team Leader, this position is jointly responsible for managing and coordinating services at Goldfields Libraries largest branch, including a diverse service environment (regularly responding to complex incidents and behaviours), a cohesive team of staff, program planning and support, the physical library space and collection, and community engagement.

An ideal candidate for this position is someone with:

An understanding of the access, inclusion, health and wellbeing considerations within a public library context.

Interest in working with customers experiencing disadvantage.

Experience in person-first customer service, de-escalation techniques and managing challenging interactions.

Experience working in a collaborative and strengths-based team environment.

Ability to liaise with external partners with the aims of promoting literacy and reading for pleasure.

Demonstrated experience planning, supervising and evaluating the work of staff and a team.

Strong time management skills and a demonstrated ability to meet deadlines.

Demonstrated experience planning, delivering and evaluating programs and events.

The role is 0.84FTE and work hours will be rostered across library opening hours and will include Friday evenings (7pm close) and 1 in 4 Saturdays.

As Team Leader, you will supervise and contribute to the full range of library services including day to day operations, customer service, community engagement, collection access and information services. You will also lead a small team who plan and deliver programs and events.

This is an exciting opportunity to work for an organisation that values its people and is respectful, collaborative and future-focussed.

For a confidential discussion regarding this position, you may contact Robin Pearson, Manager Bendigo Library [email protected] or on 03 5449 2787

A copy of the Position Description can be found on our website:
https://www.ncgrl.vic.gov.au/employmentopportunities

To apply, click APPLY, and upload your application. Your application must include:

· Cover Letter

· Statement addressing the Key Selection Criteria

· Resume

Please note that SEEK only allows two uploads so you will need to combine your documents into a maximum of two files.

Applications must be received before 10am, Monday 1 September 2025.

Goldfields Libraries is a Child Safe organisation. A current Working with Children check is a condition of employment, and a criminal history check will be conducted prior to commencement.

GLC believes that diversity and inclusion are critical to our success. We are committed to creating an environment that is inclusive and welcoming to all, where everyone has the opportunity to contribute and grow. We value diversity in all its forms, and we believe our differences make us stronger. We are committed to providing equal opportunities to all our staff and we work to ensure that everyone is treated with respect and dignity. We recognise the knowledge, insights and capabilities of Aboriginal and Torres Strait Islander peoples and highly value their strength, resilience and cultural competence.

Should you require reasonable adjustments at any stage of the recruitment process, please be in touch with [email protected]