📍 Melbourne Theranostic Innovation Centre (MTIC) North Melbourne
🕒 38 hours/week | Monday to Friday | Rotating roster between 7:30 am – 5:00 pm
🚀 Immediate Start Available

About MTIC

Advanced Diagnosis, Personalised Treatment, Better Patient Outcomes.
Melbourne Theranostic Innovation Centre (MTIC) is a world-class fusion of nuclear medicine, scientific, and technical expertise, delivering patient-centred precision medicine through clinical PET/CT services, research, and development in the emerging field of theranostics.
Learn more: www.mtic.net.au

The Opportunity

We’re seeking a friendly, professional, and highly motivated Receptionist & Administration Assistant to be the welcoming face of our clinic. You’ll manage front desk operations, patient bookings, and provide vital administrative support to ensure our practice runs smoothly.

Key Responsibilities

Greet and support all visitors and patients with warmth and professionalism

Manage incoming calls and enquiries

Maintain a clean and welcoming reception area

Process patient billing, Medicare claims, and financial transactions accurately

Schedule and manage appointments using the Radiology Information System (RIS)

Communicate appointment details clearly to patients and carers

Maintain accurate patient records and information

Provide administrative support to senior management and medical staff

Import/export images via the PACS system

Ensure timely delivery of reports to referring clinicians

Respond to emails promptly and professionally

Adhere to all MTIC protocols and procedures

About You

You thrive in a dynamic environment and are passionate about delivering exceptional administrative and customer service. You’re organised, detail-oriented, and eager to contribute to a team that’s making a difference in healthcare.

You will bring:

Exceptional customer service and communication skills

Ability to multitask and stay calm under pressure

Strong attention to detail and accuracy

Previous experience in medical imaging or healthcare (highly desirable)

Familiarity with RIS and PACS systems (Visage preferred)

Proficiency in Microsoft Office and general computer literacy

Ability to work independently and collaboratively

Previous experience in a similar role (desired)

If you are looking for an opportunity to become a valued member of a highly dedicated team of professionals, we would love to hear from you!

How to Apply

Please submit your cover letter and resume via Seek.
Only shortlisted candidates will be contacted.
By applying, you consent to a National Police Check.