Shark Plumbing is a fast-paced maintenance plumbing company working closely with real estate agencies across South-East Queensland. We’re looking for a reliable and organised Scheduling Assistant to support our Head Scheduler in coordinating daily operations. This role is suited to someone who thrives in a fast-moving environment, has strong attention to detail, and enjoys helping a team run smoothly.

About the Role
This position plays a key part in keeping our daily plumbing schedule on track. The ideal candidate will be confident assisting with job allocations, managing communications with tenants and property managers, and staying across ongoing job updates in our system. You’ll also support the broader admin team with general office tasks, contributing to the overall efficiency of the business.

This is a full-time, office-based role located right across from the beach in the Southern Gold Coast.

Key Responsibilities Include (but not limited to):

Assisting the Head Scheduler with daily job bookings and allocations

Coordinating with plumbers and property managers to confirm access and job details

Answering incoming phone calls and liaising with tenants

Managing job notes, emails, and follow-ups in ServiceM8

Supporting the admin team with general duties as needed

What We’re Looking For

Strong organisational skills and ability to juggle competing priorities

Professional phone manner and clear communication

Confident using cloud-based software and systems (experience with ServiceM8 is a bonus)

Reliable, process-driven, and comfortable working at a fast pace

Team player with a proactive attitude and willingness to help where needed

What We Offer

✅ Friendly and supportive team environment
✅ Monthly team training days
✅ Company-paid personal development courses
✅ 100% covered upskilling qualifications
✅ Quarterly staff social events
✅ Stunning office location across from the beach in Palm Beach
✅ Full-time employment: Monday to Friday | 8:30am–5:00pm

Please apply within.
Follow us on Instagram @shark.plumbing to see what we’re about – and if you think you’d be a good fit, we’d love to hear from you.

If you’re someone who loves keeping things organised and running on time, you’ll fit right in.