Part Time Telesales Supervisor

Quad Services
Artarman, NSW
A$40 p/h
Call Centre & Customer Service → Sales - Outbound
Part-time
On-site

Posted 8 days ago


Part Time Telesales Supervisor

Office-based

Part time, Monday to Friday.

8.30am - 3.00pm (half hour lunch break)

Experience is an advantage

$40.00 per hour plus super

Supervise a small team of outbound call operators chasing sales leads and getting feedback on existing customer satisfaction

The Company

Established in 1972, Quad Services is an Australian-owned provider of high-quality commercial cleaning and associated services across all Australian states, territories and New Zealand. As a nationally recognised, award-winning service provider, our team is focused on partnering with our clients for long-term success and service delivery excellence.

This casual role is based at our Head Office in Artarmon. All on-the-job training will be provided.

The Role

As the Telesales Supervisor, you will lead and supervise a small team that:

Are the first point of contact for our clients

Make high-volume outgoing calls

Maintain client records

Carry out telemarketing and sales activities

Source client feedback on service satisfaction

Skills and Experience

The successful applicant will have:

Confident and positive phone manner

Excellent communication skills, both written and verbal

An eye for detail

Ability to build relationships and rapport quickly

Strong organisational and administration skills

Ensure the team meet set KPIs

What’s on offer

A fantastic opportunity to join a well-known Australian company

Outstanding team culture where staff produce excellent results

How to apply

Does this sound like you? Please click the ‘Apply’ button below.

Quad Services is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. Veterans, Aboriginal and Torres Strait Islander candidates are encouraged to apply, as we value the unique perspectives and experiences they bring to our team.


About Quad Services

Brisbane, QLD, Australia

Australian owned and operated, Quad was founded in 1972 and has stable long term ownership and a well-established senior management and operations team. Through organic growth Quad has become a significant provider of quality cleaning and associated services in all states across Australia. Our Head Office is located in Sydney and we have offices located across Australia and New Zealand.

The Quad Operations Management team have considerable experience in providing services to clients in our industry and have in-depth experience in managing a wide variety of client requirements.

We attribute our success to our service methodology, key elements of which are illustrated below.

Source: This is an extract from the company's own website.

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