Part Time Telesales Supervisor
Quad Services
Posted 8 days ago
Part Time Telesales Supervisor
Office-based
Part time, Monday to Friday.
8.30am - 3.00pm (half hour lunch break)
Experience is an advantage
$40.00 per hour plus super
Supervise a small team of outbound call operators chasing sales leads and getting feedback on existing customer satisfaction
The Company
Established in 1972, Quad Services is an Australian-owned provider of high-quality commercial cleaning and associated services across all Australian states, territories and New Zealand. As a nationally recognised, award-winning service provider, our team is focused on partnering with our clients for long-term success and service delivery excellence.
This casual role is based at our Head Office in Artarmon. All on-the-job training will be provided.
The Role
As the Telesales Supervisor, you will lead and supervise a small team that:
Are the first point of contact for our clients
Make high-volume outgoing calls
Maintain client records
Carry out telemarketing and sales activities
Source client feedback on service satisfaction
Skills and Experience
The successful applicant will have:
Confident and positive phone manner
Excellent communication skills, both written and verbal
An eye for detail
Ability to build relationships and rapport quickly
Strong organisational and administration skills
Ensure the team meet set KPIs
What’s on offer
A fantastic opportunity to join a well-known Australian company
Outstanding team culture where staff produce excellent results
How to apply
Does this sound like you? Please click the ‘Apply’ button below.
Quad Services is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. Veterans, Aboriginal and Torres Strait Islander candidates are encouraged to apply, as we value the unique perspectives and experiences they bring to our team.
About Quad Services
Australian owned and operated, Quad was founded in 1972 and has stable long term ownership and a well-established senior management and operations team. Through organic growth Quad has become a significant provider of quality cleaning and associated services in all states across Australia. Our Head Office is located in Sydney and we have offices located across Australia and New Zealand.
The Quad Operations Management team have considerable experience in providing services to clients in our industry and have in-depth experience in managing a wide variety of client requirements.
We attribute our success to our service methodology, key elements of which are illustrated below.
Source: This is an extract from the company's own website.
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