We’re looking for a warm, organised, and proactive individual to become the welcoming face of our Spring Hill office.

This part-time role (30 hours/week) is perfect for someone who enjoys helping others, thrives in a team setting, and wants to grow their skills in administration and customer service.

This role will provide administrative support to the business operational teams, focusing on reception and general administration duties.

Your professional phone manner, superior organisational skills and empathetic approach to our candidates will be essential in making a genuine difference in their career transition journey.

You will work closely with our operations, sales and consultancy teams to administratively support the many career transition projects that are core to LHH. Key to your success will be your professional experience in advanced use of MS Office Suite, capacity to prioritise, ability to work in an agile environment, organise your work activities plan to exceed deliverables, demonstrate insight and attention to detail and maintain an efficiency-based mindset

Key Responsibilities

Managing inbound calls and directing them to the right team member

Greeting visitors and making them feel welcome

Updating customer info in our systems (data entry, changes, etc.)

Helping candidates book meetings with our career coaches

Monitoring and ordering office supplies to keep the office well-stocked

Helping organise team meetings (booking rooms, printing, catering)

Setting up meeting rooms and shared spaces

Printing and prepping materials for workshops

Helping with organisation of team events (e.g., team-building days)

Sending SMS reminders to customers using our platform

Inbox and calendar support (if needed)

Assisting with basic finance tasks such as petty cash reconciliation

Required Skills & Experience

Previous experience in admin, customer service, or data entry

Certificate or Diploma in business/admin (preferred but not required)

Entry-level finance knowledge (e.g., reconciliation)

HR or learning & development experience (preferred but not required)

Good at staying organised and getting things done

Comfortable working face-to-face in an office environment and managing inbound calls

About you

Friendly and well-presented

Comfortable chatting on the phone

Reliable and trustworthy

Great attention to detail

Confident using Microsoft Office (Word, Excel, PowerPoint)

Willing to learn new systems and tools

Empathetic and proactive – you like helping people and solving problems

Able to juggle tasks and meet deadlines

At LHH, we don’t just offer jobs—we offer meaningful work. You’ll be part of a close-knit local team with the backing of a global purpose-driven organisation, making a real difference in people’s lives every day.