Due to a recent growth in Clients. We're looking for a reliable, experienced ICT Account Manager to join our team at SEO Melbourne with world-class digital marketing skills.

Key Responsibilities

The key responsibilities for the ICT Account Manager include:

Managing our client relationships with existing clients

Developing relationships with prospective new clients

Working with our existing clients to ensure their SEO & digital marketing needs are being met

Identifying new opportunities where our clients could benefit from SEO & digital marketing services which they may not be using

Assessing the needs of our clients from a strategic, operational and digital marketing point of view and communicating this information to our development and marketing team

Discussing timeframes, delivery schedules and managing the expectations of our clients

Working with the marketing and development team in preparing SEO & digital marketing proposals for new clients

Maintaining regular communication with our clients to ensure they receive great customer service in a manner which reflects who we are

Answering queries from our clients and working with our development and digital marketing team to ensure our clients’ needs are met

Undertaking market analysis of our competitors products and services to ensure we remain at the forefront of our SEO & digital marketing offerings

Process Improvement responsibilities

Contributing to the evolution of relevant processes and documentation in collaboration with teammates

Hours

This position is based on full-time working hours.

37.5 hour week; Mon-Fri (exc. any lunch breaks or personal meetings)

Additional hours may be required to meet deadlines, which could include evenings and weekends rarely

Your actual daily start and finish times can be flexible, as long as you are completing your weekly hours

Promotion Paths

Head of Digital Strategy & Growth

Account Director

Level of Supervision

Ability to work unsupervised

Development & Self-Education

We will provide on-the-job training for any specific tasks you are required to perform to help our clients marketing projects succeed.

For best results, we always strongly recommend you engage in outside-of-work self-training and development to maximise your skills and give you more opportunities for advancement further on in your career.

We are always happy to consider funding resources to help with relevant self-learning at your request.

About SEO Melbourne

SEO Melbourne is the #1 ranking SEO company in Melbourne. Google us. We’ve ranked our SEO agency for more than 18 years. We’re not your typical SEO company in Melbourne. Our SEO services and SEO team is creative, dynamic, forward thinking and results driven. We’re perfectly positioned to optimised for the coming AI SEO movement and SEO design and develop alongside this . Book an online appointment today! We take only one Melbourne based SEO client/company per industry. At SEO Melbourne our company generates custom SEO AI strategy from start to finish, and implements cutting-edge, custom best practice SEO strategies that deliver SEO results. With the advent of SEO AI we’ve got you covered.

SEO Melbourne’s own ranking derives from its end-to-end implementation of scalable strategies; we recommend a dynamic structure that doesn’t compromise on the integrity of your business/company. We take pride in our own high-ranking keywords ‘SEO Company Melbourne’ ‘Melbourne SEO’ etc. Our custom SEO services have and do rank hundreds of websites across a wide variety of business industries – big and small and in-between. Trust our SEO company to help your website achieve higher conversion rates, improved UX (user experience), UI (user interface design) and thus rankings and traffic. Our Ecommerce SEO service is also tailored and custom specific. In short we make better websites for users and thus Google.

Application Deadline: 03/09/2025

Job Types: Full-time, Permanent

Salary: $80,000.00 – $90,000.00 per year + Super + Commissions. (Depending on Experience)

Schedule:

Flexible hours, Full time

Supplementary Pay:

Commission

Experience:

SEO & Digital marketing: 1 year minimum (Required)

Language:

English (Fluent/Native) (Required)

Work Remotely:

No