Is this you?

• Looking for a leadership position where you can develop a high-performance team and champion positive change in the justice system?
• Passionate about supporting forensic clients and creating a safe, inclusive community?
• Seeking a rewarding role with competitive perks, flexible working arrangements, and a supportive organisation that values your growth and wellbeing?

At ACSO, we look for people who believe in second chances, who share our values and are passionate about supporting forensic clients to re integrate back into the community. If this sounds like you, read on!

About Us

The Australian Community Support Organisation (ACSO) is a vibrant, values driven NFP, focused on partnering with Government and the community to co-design services that create real social change. We are an organisation with a bold vision to create a safe and inclusive community where prison truly is the last resort. Our purpose is to strengthen the wellbeing of our communities by advocating for and delivering services which divert people away from the justice system.

The Australian Community Support Organisation recognises the right to a safe and inclusive service without bias. ACSO is committed to the equitable treatment of its participants, employees and partners. We believe in humanity and celebrating the diverse voices of our community through leadership, practice and policy design, to honour and embrace diverse traditions, cultures and experiences of those we support and work alongside.

What ACSO can offer you

• Full time, permanent position available
• Brisbane based role supporting the South West Queensland region
• $100,795.76 base salary + 12% superannuation + NFP salary packaging options (more after tax $ in your pocket!)
• Annual leave loading of 17.5%
• Flexible working arrangements - includes options for an accrued day off or compressed hours and varied start/finish times too (as applicable per position)
• Learning and development opportunities - including access to ACSO's leadership development program and a dedicated leadership coach. In house training suite of client specific training including in Trauma Informed Practice, Mental Health First Aid (MHFA), Applied Suicide Intervention Skills Training (ASIST), plus best practice training on all aspects of Diversity, Equity, Inclusion and Belonging.
• Career progression opportunities - leadership development programs and coaching, opportunities for internal consultancy or secondments to other programs
• Wellbeing initiatives - such as free flu vaccines, wellbeing and professional development vouchers, Employee Assistance Program and Reward and Recognition Program. Our employees matter!
• Dedicated inclusion and diversity initiatives to support employees from all backgrounds and dispositions, including specialised leave for cultural ceremonies or gender affirmation

About the role and program

ACSO's Men's Reintegration Service program is a state-wide program delivering re-entry services to people in prison and the community in partnership with Queensland Corrective Service (QCS). The program provides support in collaboration with the client and focusing on resolving any barriers pertaining to their return to the community, the service will also promote a successful reintegration journey. The service delivery model comprises of intense pre-release support, throughcare post-release support for up to six months, and after-hours services, to achieve successful outcomes for the people we support

Our Team Leaders are integral people leaders who lead the OneACSO culture and support their team to achieve great client outcomes. They lead their team and successfully support their work through assessing and monitoring risk, building and delivering a high-quality service, and providing timely supervision to support their team members to develop their emotional intelligence and resilience. They may assist the Program Manager with program delivery and stakeholder management where necessary.

Success as a Team Leader requires you to have strong leadership qualities and a sound understanding of the challenges faced by people exiting custody. Reporting to the Program Manager, you will be responsible for managing the day-to-day service delivery of CREST, supervising a medium sized team to ensure quality client outcomes.

What we're looking for

People with transferable skills and who are looking for a new opportunity to develop community services. As well as having demonstrated experience as a people leader and leading high performing and engaged teams.

What's most important to us are people with the right attitude and values, and who can bring what they already know to the table, as well as have a desire to learn more.

You will also have/be:

• Relevant sector experience
• 2+ years' experience as a people leader
• Prior experience and success in leading others in the delivery of program services
• Demonstrated communication strengths in the areas of; interpersonal sensitivity, communicating sensitive information effectively, conducting difficult conversations in an empathetic and authentic manner
• Demonstrated understanding of how to build and foster a high-performance team culture
• A thorough understanding of the current trends, practices, policies and legislation pertaining to their program area.
• Confidence and ability to build positive relationships and communicate with people of diverse backgrounds and abilities
• An extensive background working with Aboriginal or Torres Strait Islander people will be highly regarded
• Excellent written and verbal communications skills.

How to apply

If you think you'd be a great fit - we'd love to hear from you!

To apply and view the position description (PD), please visit our careers website and provide a copy of your resume, a brief covering letter and a document outlining responses to the selection criteria found in the PD.

As ACSO is an NDIS provider, the successful candidate must hold an NDIS Worker Screening Check Clearance before they commence employment in this position.

To learn more about this position, please contact Cassandra Patterson, Program Manager, on 0427 824 298.

Applications close Tuesday 19 August 2025

Applications may close early if a suitable candidate is found sooner, so we recommend applying early!

ACSO proudly acknowledges Aboriginal and Torres Strait Islander people as Australia's first peoples and pay respect to their rich culture, lores, customs and elders past and present. We strongly embrace the spirit of reconciliation and continue working towards ensuring an equal voice of Aboriginal and Torres Strait Islanders, particularly those who have been touched by the justice system.

ACSO recognises the right to a safe and inclusive service without bias and aims to provide a safe working environment, one which seeks to protect those affected by domestic and family violence and holds those who may use domestic and family violence to account, whilst supporting positive behaviour change.

ACSO embraces diversity within its workforce and encourages applications from appropriately qualified and skilled people regardless of their background. All suitable applicants for this role will be considered regardless of age, ability, race, gender expression, sex, cultural background, spiritual beliefs or lived experience.