Transient and Outreach Support Coordinator

Duration: Full time, fixed term until 30 June 2026

Base Salary: $80,269 to $87,712 per annum (HPCS 3.1 to 3.4)

• Darwin's only Aboriginal community-controlled health service
• 6 weeks annual leave + 5 paid days during Christmas shutdown
• Ongoing opportunity with career growth pathways

Work within a multidisciplinary team to support homeless and transient clients with complex health and social issues.

Who are we?

Established in 1991, Danila Dilba Health Service (DDHS) is an Aboriginal community-controlled organisation committed to providing culturally appropriate, comprehensive primary health care services and community development within the Biluru (Aboriginal) community of the Yilli Rreung (Greater Darwin) Region in the Northern Territory.

We work to address the social determinants of health including the broader issues that affect our people?s health, through evidence-based research and public advocacy. We also work to empower individuals, families, and communities to optimise their health.

About the role

The Support Coordinator will be experienced working with Aboriginal and Torres Strait Islander people experiencing difficulties with homelessness, drug, chronic diseases, and alcohol abuse providing links and referrals to mainstream and Indigenous services including their home communities and coordinating activities to achieve positive outcomes for the client.

Responsibilities:

• Conduct intake assessments to ensure the client's social needs are met within the requirements of the program.
• Complete thorough assessments and support plans.
• Identify appropriate support needs and coordinate the referral of Indigenous people and their families to relevant service providers via face-to-face contact in a sensitive and welcoming environment.
• Provide case management support to keep the client engaged in the program and with external service providers.
• Have knowledge of a broad range of Indigenous-specific and mainstream services/providers and be able to advise clients on options available.

To be successful you will need:

Essential

• 3+ years of working in primary health care or equivalent training/work experience or lived experience. Previous experience working in the Aboriginal Health Sector.
• Demonstrated knowledge of primary health care principles, multidisciplinary team approaches, and social determinants of health.
• Strong interpersonal skills, with the ability to effectively collaborate with diverse stakeholders and build partnerships.
• Excellent communication skills, including written and verbal communication, presentation, and negotiation skills.
• Knowledge of relevant legislation, policies, and guidelines related to healthcare service delivery in Australia.
• Knowledge of Darwin social supports available for Aboriginal and/or Torres Strait Islander peoples.

Desirable

• Cert III or IV qualification in relevant mental health field/primary health care or equivalent training.

What we offer:

• 6 weeks annual leave per annum
• 5 days paid leave during end of year shutdown period (on top of annual leave)
• Salary packaging of up to $15,990 per annum

For further information please contact Cheniqua Rocco (Senior Manager - Clinical Operations) on (08) 8942 5400 or email [email protected]

Employment with DDHS is subject to a police check, a current NT working with children's card, CPR certificate, and full vaccination against COVID-19, or an exemption as listed on the Australian Immunisation Register (AIR).

Only those with full working rights will be considered for this position.