As a Customer Service Consultant, you will be responsible for providing exceptional customer experience by managing customer interactions, diagnosing and resolving technical issues, and ensuring all processes and documentation are followed accurately.

You’ll need to have the following to succeed:-

· A customer first attitude
· Great written and verbal communication skills
· Ability to follow defined process documentation consistently
· Sound diagnostic methodology
· Consistent approach to analysis and problem-solving tasks
· Ability to exercise initiative, aligned with the Mangano IT values
· High attention to detail

This is an exciting opportunity to join a team of passionate engineers who deeply care about our customers and their success.