Journey Support Services is growing since our launch 4 years ago and is looking for its next team member to join our experienced Support Coordination team. JSS was founded in March 2021 as a registered NDIS provider with the focus of building a team of Specialised Support Coordinators that can draw on a variety of diverse backgrounds to meet the complex needs of a variety of cohorts.

JSS is offering the successful candidate the following benefits,

- Commencement on a pay point 4.1 (SCHADS Award)

- Payment of 0.99c per km for work related travel.

- JSS promotes a family friendly and flexible workplace, the successful candidate will be entitled to work from home arrangements and flexible hours if they wish to negotiate them.

- JSS has a unique company structure that supports access to relevant subject matter experts (SMEs) to ensure that no team member is left behind when confronted with a complex situation. JSS prides itself on the level of supervision and training it provides so that its team members can be successful and thrive in the challenging role of NDIS Support Coordinator.

Candidates are requested to address selection criteria to support their application in addition to providing a copy of their CV/Resume which address’s the essential requirements of the role.

Essential Requirements for Role,

- Clear Working with Children Check and NDIS workers Screening.

- Open Drivers Licence

- Minimum 2 Years transferable relevant sector experience (Child Safety, Mental Health, NDIS Service Delivery etc.)

- Minimum diploma level qualification (Diploma of Community Services, Diploma of Mental Health etc.)

Selection Criteria

- Sound interpersonal and communication skills, demonstrating integrity, initiative, tact and discretion with ability to deal effectively with conflict and management of stakeholder expectations.

- Proficiency to undertake administrative tasks as required for the role. Such tasks include outcomes reporting, basic accounting skills, and CRM.

- Provide outcomes focused and person-centred support to NDIS participants, enabling them to achieve capacity building outcomes in line with their personal and NDIS goals.

- Ability to work autonomously and show initiative in solving complex problems within an NDIS participants social context and stakeholder group.

- Understanding of recovery-oriented, consumer-focussed peer support model to assist participants with a psychosocial disability (Highly Desirable)