• SA Ambulance Service, Workforce Services
• Salary: $108,109 - $116,864 p.a. / ASO7
• Full time, fixed term contract (2 years with possible extension)
• 5063 / Eastwood

Are you ready to lead and support a high-performing HR team in a purpose-driven organisation that helps save lives every day? At SA Ambulance Service (SAAS), we’re looking for an experienced and people-focused HR professional to lead our HR Business Partnering function—mentoring a dedicated team, partnering with leaders to build capability, and helping to foster positive, high-performing workplace cultures across our statewide operations.

About the role

As Team Leader, HR Business Partnering, you’ll work closely with the HR Manager and colleagues across the Workforce Services Directorate to ensure our HR services are practical, solutions-focused, and grounded in procedural fairness and respectful workplace practices. You’ll also take a hands-on role in managing complex employee relations matters, supporting leaders through change and performance challenges, and embedding practices that enable confident leadership and employee engagement.

In this role, you will:

Lead, mentor and support a small team of HR Business Partners to deliver consistent, high-quality advice and service.

Partner with operational and support leaders to build their confidence and capability in managing people-related matters.

Provide expert advice on complex workplace issues including performance, conduct and change processes.

Help deliver and embed HR initiatives that improve the employee experience and support inclusive, values-led team environments.

Contribute to a collaborative, positive team culture within the HR and broader Workforce Services team.

About you

To succeed in this role, you will be a trusted and capable HR practitioner with a collaborative mindset and a strong customer service ethos. You will bring:

Extensive experience in HR business partnering, with strong expertise in employee relations including advising on performance management, employee misconduct and workplace investigations.

Proven leadership skills with the ability to coach, guide and support other HR professionals to strengthen performance and deliver consistent, high-quality service.

Well-developed interpersonal and communication skills, with the ability to build strong relationships and influence stakeholders at all levels.

Excellent written communication skills, with experience preparing a variety of documents including correspondence, reports and investigation summaries.

Strong analytical and critical thinking capability, with the ability to apply sound judgement and develop practical HR solutions that align with policy and support employee wellbeing.

A high level of integrity, professionalism and discretion when handling sensitive or complex matters.

A strong focus on service excellence, with a commitment to delivering best-practice HR support that is timely, tailored and aligned to the needs of our people.

This is a fantastic opportunity to lead with purpose, support a committed HR team, and make a meaningful impact in an organisation that provides essential emergency and non-emergency care to South Australians every day, If you’re a proactive, values-driven HR leader who thrives on building capability, solving complex people issues, and partnering with leaders to create strong, supportive teams—we’d love to hear from you.

About Us:

SA Ambulance Service (SAAS) is South Australia’s provider of emergency ambulance transport, clinical care, and patient transport services.

We are committed to ensuring South Australia has access to the best possible emergency pre-hospital medical care, non-emergency transport, and rescue and retrieval services.

Our Vision: An innovative, patient focused, technology enabled, evidence driven, emergency response and health care ambulance service; achieved by exceptional people.

Our Mission: Providing emergency response and health care ambulance services within South Australia, designed and development around patient and community needs, enabling timely and equitable access for our patients to the most appropriate point of care.

Our Purpose: To ensure South Australia thrives by enabling access to emergency and non-emergency ambulance health care and alternative patient pathways while contributing to our state’s emergency preparedness and health response capability.

Our Values:

PATIENT FOCUSED: We will put our patients and the safe and quality care we provide them first; in everything we do.

TEAMWORK: We will work across SAAS, our health system, our partners, stakeholders and the community to achieve our goals.

INTEGRITY AND HONESTY: We accept and uphold the standards and expectations of our organisation and communities.

RESPECT AND COURTESY: We will always be respectful and courteous toward our patients, each other, and all those we work with.

COMMUNITY COLLABORATION: We value our role in the community, and we value the communities we serve.

CHANGE READY: We know our communities’ needs will evolve and we must adapt to meet them.

AUTHENTIC LEADERSHIP: We will support leadership development for our people at every level.

What We Offer:

• Competitive remuneration plus salary packaging benefits up to $11,660 (including general living expenses & meal entertainment).
• Work in a collaborative, forward-thinking environment with a culture of inclusion and diversity
• Giving back the people of South Australia! Play a vital role in enhancing the well-being of our community.
• We take care of you! Access to a range of staff and wellness support programs!

Salary Packaging with Smart

As an employee of SA Ambulance Service, you may be eligible to salary package a range of living expenses through Smart -

Visit https://sagov.smart.com.au/ for more information.

Application Information:

• Aboriginal and Torres Strait Islander applicants are encouraged to apply for this role.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and/or additional relevant history screening that may be applicable and appropriate Immunisation screening.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Enquiries to: Rachel Stephenson - Manager, Human Resources: [email protected]

Application Closing Date: 9:00am Monday 18 August 2025

Team Leader, HR Business Partnering - SA Ambulance Service - Role Description.pdf

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