Logo for Client Service Executive | Motor & Home Insurance

Client Service Executive | Motor & Home Insurance

Brook Recruitment
Melbourne, VIC
A$70,000 p/a
Administration & Office Support → Administrative Assistants
Full-time
On-site

Posted 22 days ago


About the Company

This well-established finance brokerage has built a strong reputation for integrity, service, and results across personal and commercial lending. Now expanding into Motor & Home insurance, they’re bringing the same client-first approach offering a rare opportunity to join at the ground level of an exciting new division. With a collaborative culture, clear systems, and a strong leadership team, this is a company where your contribution will be valued and your career supported.

Why Join?

  • Be part of building and shaping a brand-new insurance offering
  • Full-time, long-term role with career development as the division grows
  • Friendly, professional and high-performing team environment
  • Varied, hands-on role with autonomy and client interaction

About the Role

We’re looking for a motivated and client-focused Client Service Executive to support the launch and growth of the Motor & Home insurance arm of the business. Working closely with brokers, and leadership, you’ll help deliver exceptional service to new and existing clients while refining internal processes and contributing to long-term strategy. This is a fantastic opportunity to bring your insurance knowledge into a business that values initiative, trust, and long-term relationships.

Key Responsibilities

  • Support the setup and delivery of the company’s new Motor & Home insurance offering
  • Process new business, renewals, endorsements, and cancellations across personal lines
  • Respond to client enquiries with professionalism and care
  • Work alongside lenders, brokers, and underwriters to ensure seamless policy delivery
  • Maintain accurate client records, policy documentation, and compliance requirements
  • Assist in developing and refining internal workflows and customer service tools
  • Help build a best-in-class service reputation within the new insurance division

What You’ll Bring

  • 1–2 years’ experience in general insurance, preferably personal lines (motor/home)
  • Strong communication skills and a passion for great customer service
  • Detail-oriented, highly organised, and able to work autonomously
  • Ability to adapt and contribute to a fast-growing, evolving environment
  • A proactive mindset, with a genuine interest in building something new
  • A team-first attitude and willingness to go the extra mile for clients and colleagues

Apply Now

If you're excited about shaping a new chapter in a respected financial services business, we’d love to hear from you.

Click APPLY or email your resume to [email protected]


About Brook Recruitment

South Yarra, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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