Client Service Officer
Loan Market
Posted 1 day ago
Are you organised, proactive, and ready to play a key role in a busy, high-performing mortgage broking team? Loan Market Razor is looking for a Client Service Officer to join our St Kilda office and support multiple brokers in delivering exceptional client experiences.
About Us
At Loan Market Razor, we simplify navigating the property market, helping our clients buy, sell, refinance, and build wealth through property. As an award-winning brokerage, our commitment to excellence and innovation has made us an industry leader. We’re passionate about what we do and are looking for team members who share our dedication.
The Role
As a Client Service Officer, you’ll be the backbone of our client journey, ensuring applications move smoothly from submission to settlement. This is a hands-on role with plenty of variety, including:
Post-submission processing with banks
Following up on outstanding documents
Coordinating document signing and booking settlements
Supporting multiple brokers to ensure clients have a seamless experience
What We Offer
High-performing, supportive team culture
Exposure to multiple brokers and a high-volume client pipeline
Clear career progression opportunities
Comprehensive training and ongoing development
Competitive salary: $70,000 + super
5 days in-office at our St Kilda location
About You
Highly organised with excellent attention to detail
Strong communication skills and client-focused
Able to manage multiple tasks and priorities efficiently
Previous experience in mortgage broking, finance, or a client service role is highly desirable
If you’re ready to be part of a team that makes a real difference for clients and the business, we’d love to hear from you!
Apply Now to join Loan Market Razor and take your career to the next level.
About Loan Market
We've been helping people into homes for two decades.
Founded in 1995 by Sam White, Loan Market is a member of the White Family Group of Companies.
The business rapidly grew through the 90's and by 2001 the company's loan book reached $1 billion. In 2003, the Loan Market brand was launched and the company had over 200 brokers throughout Australia. By 2014 our brokers had secured over $47 billion of home loans for thousands of Australians. Today, Loan Market has cemented itself as one of the largest mortgage brokers in Australia.
Over the past decade, Loan Market has expanded into New Zealand growing our network to over 1,000 brokers internationally.
Source: This is an extract from the company's own website.
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