About Us
AIS Immigration Solutions is a specialist migration consultancy committed to providing expert advice and tailored solutions for individuals, families, and businesses navigating Australia’s immigration system. As we expand, we are seeking an experienced Office Manager with knowledge of the industry to support our operations and contribute to client service excellence (this is advantageous for the role). This is a full-time role working at least 38 hours per week.

About the Role
The Office Manager will be responsible for managing office operations, administrative systems, and supporting our migration agents and team. Below are the key responsibilities required for this role.

Key Responsibilities

Manage and coordinate client communications, appointment scheduling, and follow-ups to ensure high service standards

Oversee daily office operations, ensuring efficiency across administrative systems and workflows

Maintain accurate and confidential client records and databases

Assist with HR and payroll administration, staff onboarding, and timesheet management

Support the management team with operational reporting and compliance monitoring

Coordinate office supplies, technology, and maintenance needs

Organise internal meetings, training, and client events

Key Requirements

Has at least 1 year of experience as an Office Manager or Senior Administrator, preferably within the migration, legal, or professional services industry.

Must have related qualification of at least Diploma or higher

Strong understanding of confidentiality, data privacy, and regulatory compliance.

Excellent organisational and multitasking skills with strong attention to detail.

Professional communication and interpersonal skills.

Proficiency in MS Office and familiarity with migration management systems (e.g., Migration Manager, and CRMs).

Ability to work independently, prioritise tasks, and take initiative.

What We Offer

An engaging and professional work environment within a reputable migration consultancy.

Ongoing opportunities for professional development in immigration services.

Competitive salary commensurate with skills and experience.

Convenient office location with access to public transport and amenities.

How to Apply
If you have a passion for organisation, client service, and immigration processes, we invite you to apply.