Remote Admin & Scheduling Coordinator (Full-Time | Trade Industry)

Work from Home | Sydney-Based | SimPro Experience Preferred

About Us
We’re an Australian-owned business with 25+ years of experience specialising in shower repair services. Our trusted team partners with property owners, insurance companies, facility managers, strata firms, and real estate agencies — delivering fast, reliable, and professional outcomes every time. Customer satisfaction is at the core of everything we do.

About the Role
Due to ongoing growth, we’re looking for a highly organised, proactive, and experienced administrator to join our remote team. You’ll be the glue that keeps our sales and operations running smoothly — scheduling jobs, managing admin, and keeping customers informed along the way.

This is a full-time, work-from-home role suited to someone who thrives in a fast-paced, trade-based environment and has experience working with SimPro.

Key Responsibilities

Coordinate and schedule jobs for our sales team and tradespeople

Respond to customer and client enquiries by phone and email

Manage bookings and data with accuracy and attention to detail

Balance competing priorities and adapt quickly when plans change

What You’ll Bring

Proven admin and customer service experience in a trade or field service business

SimPro experience is highly desirable

If not SimPro, other job management system or trade-based experience is essential

Excellent time management, multitasking, and problem-solving skills

Confident communication — both written and verbal

High-level computer literacy and comfort with cloud-based platforms

Familiarity with Sydney geography is a bonus

Who This Role Suits
The ideal candidate will have a background in:

Trade services admin or scheduling

Insurance repairs coordination

Property management or strata administration

You understand the fast-moving nature of reactive trade work, you’re confident dealing with both customers and technicians, and you can keep a lot of moving parts organised under pressure.

What We Offer

A full-time, remote role

Supportive and down-to-earth team culture

Opportunity to grow with a respected business in a stable industry

Future potential to step into leadership or operations roles

Additional Information

While this is a remote role, you’ll be required to attend 1–2 weeks of in-person induction training in Sydney

Monthly team meetings in Sydney are also mandatory

As such, this role is best suited to Sydney-based candidates

Apply Now
If you’re a scheduling gun with strong admin skills and a background in trades, insurance, or property, we’d love to hear from you. Please submit your resume and a short cover letter via Seek.