Be Part of Something Bigger

The City of Melville is proud to launch MelSafe – our renewed and reimagined community safety service model for delivering professional, community-focused safety and compliance services across our city.

MelSafe is more than just a name change, we’re building a modern, unified response model where technology, visibility, and intelligence-led operations come together to support safer streets and stronger communities. In everything we do, we focus on our values of Excellence, Participation, Integrity and Caring and we aim to achieve an inclusive, vibrant and sustainable future.

About the Role

MelSafe Operations Response Officers are part of a dynamic frontline team responsible for responding to a wide range of incidents, concerns and community needs across the city. From patrolling public spaces and investigating local law breaches, to providing support during emergencies, your work will make a real difference every day.

This is a fast-paced and varied role where you’ll use real-time information and mobile technology to guide your decisions, complete reports and interact professionally with members of the public. You’ll work closely with Team Leaders and fellow officers to deliver a consistent, high-quality service with a focus on safety, respect and accountability.

We’re looking for people who are calm under pressure, community-minded and ready to take initiative. This is more than a patrol job – it’s a chance to serve, support and safeguard our community.

Location: City of Melville Operations Centre

Salary: $79,100.18 to $84,381.44 pro-rata p.a. + 12% Super

Employment Type: 3 Year Fixed Term, Full Time, 4 positions available

MelSafe Response Officers – 2 Positions

Shifts Roster: Day (6:00AM – 6:00PM), Afternoon (2:00pm – 2:00am), Night (6:00PM – 6:00AM)

7 days on, 7 days off

Shift Payments (in addition to salary base): Night Shift (Weekdays): $100 per eligible shift, Weekend Shift (Saturday or Sunday): $150 per eligible shift) *subject to change

Suited to those with stamina, adaptability and strong situational awareness

Attend a wide range of incidents including anti-social behaviour, welfare checks and proactive patrols

Operate as part of a 24/7 coordinated team utilising modern technology

Be authorised as a Local Laws Officer, Bushfire Control Officer and expand your career into law enforcement

MelSafe Response Officers (Day Shift only) – 2 Positions

Shift Roster: Monday to Sunday

Rostered 1 in 3 weekends

Suited to officers seeking stability, zone familiarity and routine

Deliver consistent patrols in allocated zones, ensuring high visibility and community engagement

Focus on proactive presence and early intervention and enforcement in local neighbourhoods

Build your career without routine night shifts

As part of the MelSafe team, you’ll be equipped with:

A fully integrated Computer Aided Dispatch (CAD) system that makes it easier than ever to manage jobs, document incidents, and track outcomes in real time

State of the art body-worn cameras that improve transparency, officer safety, and evidence collection in the field

Advanced License Plate Recognition (LPR) technology to assist with vehicle related investigations and proactive patrol efficiency

Brand new and modern electric fleet, including high-tech Tesla patrol cars, giving you the tools to work smarter and safer

Enhanced personal protective equipment tailored to the needs of officers working in dynamic environments

What You’ll Be Doing

Provide visible foot and vehicle patrols across designated zones within the City

Respond to a wide range of community concerns, including illegal parking, antisocial behaviour, animal control, and noise complaints

Engage respectfully with residents and businesses to promote education and voluntary compliance

Enforce legislation such as the Dog Act, Cat Act, Litter Act, and Local Laws through warnings, infringements, and evidence collection

Use real-time mobile dispatch and digital technology (e.g. body-worn cameras, mobile CCTV, LPR) to support operations

Maintain accurate records, reports, and enforcement documentation in line with City procedures

Support investigations into more complex or ongoing compliance matters

Assist with proactive campaigns and participate in joint patrols with other agencies including WA Police

Promote a strong culture of safety, professionalism, and continuous improvement

What We’re Looking For

Valid ‘C’ Class Driver’s Licence

Current National Police Clearance or willingness to obtain

Physical fitness to meet the demands of the role

Good understanding of legislative frameworks relevant to local government enforcement

Strong communication, conflict resolution and decision-making skills

High competency with mobile technology and digital systems for fieldwork

How to Apply

Apply online via the Apply button and provide a comprehensive resume and cover letter (no more than 2 pages) demonstrating fulfilment of essential requirements outlined in the Position Description attached.

Closing Date: Friday, 22 August 2025, 11.59PM AWST.

For further information about this position, please contact: Andrew Cook, Service Lead - MelSafe Operations on 08 9364 0646.

If you are interested in this exciting opportunity, we strongly advise you apply as soon as possible as the City reserves the right to close this advertisement before the closing date.

Why The City of Melville?

We are a welcoming and diverse community that enjoys a blend of retail and business precincts and an abundance of open spaces in a unique, natural landscape, along the shores of the beautiful Swan and Canning Rivers.

We are proud to be recognised as an Inclusive Employer 2024-2025 – a prestigious award that benchmarks workplace inclusion across various diversity areas. This recognition is the only one of its kind in Australia and highlights our commitment to fostering a workplace where diversity is celebrated, and inclusion thrives. In everything we do, we focus on our EPIC values of Excellence, Participation, Integrity and Caring and we aim to achieve an inclusive, vibrant, and sustainable future.

Why Belong?

Elevate your work experience with the City of Melville’s benefits!

Be part of an award-winning, Inclusive Employer recognised for creating diverse, accessible, and welcoming workspaces

Free Membership to our LeisureFit Centres

Free On-Site Parking

Never work on your Birthday again – by taking advantage of special Birthday leave*

Paid Parental Leave*

2 additional days of Annual Leave + Purchased Annual Leave options - take up to 10 weeks off per year*

Superannuation package co-contribution up to 15%*

Salary Packaging and Novated Leasing Options*

Structured and supportive professional development, and study assistance programs*

Access to Wellness and Employee Assistance Programs

An active social club to connect with colleagues and make lifelong friends

*Conditions apply. Please reach out for more information.

The City of Melville celebrates diversity, inclusion, and belonging. We welcome and strongly encourage applications from individuals of all backgrounds, including but not limited to Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, and people living with disabilities.

To be considered for a permanent position, you must be an Australian citizen or hold permanent residency. For fixed-term or casual roles, you must have unrestricted work rights in Australia for the duration of the appointment.

All candidates applying for a position where the use of ‘plant and machinery’ or driving a vehicle is an inherent requirement of the role and other ‘high risk’ facilities where public safety is at risk, will be required to pass a drug and alcohol test as part of a pre-employment medical.

We appreciate the interest from Recruitment Agencies in collaborating with us, however, at this time, the City of Melville is managing the recruitment process for this role. Please refrain from submitting candidate profiles to our team. Rest assured, should the need for external assistance arise in the future, we will not hesitate to reach out to recruitment agencies.