Senior Administration Officer @ Life Connect Therapy

We are recruiting for a part time Senior Administration Officer at our neuro-affirming mental health OT and psychology practice in Belmont.

Would you thrive in a position where your ideas and initiative are welcomed?

Maybe you have experience, and you are looking for a team where this will make a real difference.

Perhaps you would like the chance to learn new skills and take on a challenge.

You may be looking for some flexibility.

About this position:

This part time senior administration role is very important to our team, so we are looking for an amazing person. You’ll play a vital part in keeping the practice running smoothly by supporting operations and the client experience. There is the option work two full days on Monday and Tuesday or work across Monday Tuesday and Wednesday with flexibility around school hours or other commitments.

If you are an experienced administrator who appreciates systems and process, and would like to chance to help with change and development while helping a great team do meaningful work—this is your opportunity to truly make a difference.

Working in cooperation with our Practice Manager, here is a summary of the key duties that will help our practice thrive:

Supporting our culture:

Bring a really positive and supportive attitude to the team,

Contribute to activities that build our connection and growth.

Financial management:

Issuing weekly invoices and keeping track of client payments - a knowledge of Xero and Splose are an advantage.

Client experience and Service delivery

Facilitate positive client interactions from entry to discharge with smooth workflows, clear expectations, outstanding communication, and client centred practice.

Operations & Compliance:

Contribute to improving practice-wide processes for better workflow and staff support and help maintain compliance with relevant legislation and practice standards.

Contribute to discussions around strategic direction.

Assist with upkeep of the clinic.

Clinician support

Support clinicians with hands on administration support.

Human resources

Supporting onboarding and HR compliance

Some of the great benefits are:

You can work around school hours or other life commitments (if working across three days).

You will be given financial support to upskill where training is needed.

I can’t say it enough, but our team is amazing, fun and friendly we will encourage you, and get alongside you. You will feel appreciated.

Opportunity for deepening and expanding your skill set.

This role would be an ideal fit for you if:

You have experience working admin in a mental health care setting and would like a new opportunity in close knit team. Knowledge of using Splose would be an advantage.

You may have been working in allied health, but admin is your thing.

You are looking for a permanent and stable opportunity.

This position would be a great match for you if:

You are an organised person who appreciates systems and procedures to ensure consistency in your work.

You are a problem solver with an attention to detail.

You don’t mind talking on the phone. You are happy to handle inbound and outbound calls to our clients and referrers.

You are a nice person, kind, reliable and honest.

You have a can – do attitude and can tackle most things that come your way.

Supporting a team towards better outcomes is your passion.

You are great communicator.

You are IT savvy, and capable of quickly learning how to use software.

You understand finance can navigate invoicing and programs such as Xero.

About Us:

We are a close knit and dedicated team of mental health OT’s and psychologist with a special interest in neurodiversity and mental health.

We have as a strong commitment to supporting individuals through the journey of healing and recovery. Our practice has a strong neurodiversity-affirming approach, valuing the unique qualities of every individual we work with.

Our clinic is based in Belmont, and we support people across Geelong, the Surf Coast and Bellarine. Our clinic set out with an awareness of different sensory needs. It’s a calm place.

Here our key values:

Welcomed: Our clients and staff feel welcome, accepted and included in the way we interact and run our practice.

Heard: We listen to people, their experience, their perspective and create a space for this.

Respected: We respect people’s story, their experience and journey

Supported well: We support well, always seeking to self-reflect, learn and develop.

How to apply:

If the above opportunity sounds like for you, please send through your application to us! This is a new position and is available for an immediate start.

To apply, there are two things you need to do.

1. Send an email to Peter Weymouth and attach a cover letter telling us why you would love to be part of Life Connect Therapy team in this role, and an updated copy of your resume. The email for Peter is [email protected]

2. Find out your personality type by taking the quiz and send Peter your answer with your application. We don't use this to rule anyone out, as we believe all personality types have strengths and weaknesses. We use this information to get to know you more. You can click here to access the quiz: https://www.16personalities.com/

Once we receive your application, we will be in contact with you.

Applications close: Applications will close on the 15th of August.