Premier's Department

Administrative Support Officer

You. At the centre of big ideas.

• Work at historic NSW Government House where no two days are the same
• Use your calm and measured approach to find resolutions for high profile colleagues
• Ongoing, Clerk Grade 3/4 role ($84,659 - $92,701), based at NSW Government House (on-site role)

About the Role
As an Administrative Support Officer within the Estate Team at Government House Sydney, you'll be at the heart of a place where history, ceremony, and public engagement intersect. This is more than just an administrative role, it's a chance to be part of something truly special.

In this position, you'll manage a wide range of front-of-house and behind-the-scenes responsibilities, from reception and daily administration to supporting our valued pool of casual guides. You'll be a trusted presence in the team, helping ensure that every visitor experience and operational detail runs smoothly.

We're looking for someone who thrives in a dynamic, fast-paced environment and brings a natural warmth to their interactions. You'll be confident engaging with people from all walks of life, bring a high level of professionalism and discretion, and have a talent for thinking on your feet and solving problems calmly and effectively. Your initiative and reliability will make you an integral part of the team.

No two days are the same in this role. You might be greeting dignitaries, supporting major events, coordinating schedules, or helping maintain the daily rhythm of this living heritage site. If you're organised, adaptable, and excited by the idea of working in a prestigious, purpose-driven environment, we'd love to hear from you.

To learn more about the role please review the Role Description.

Government House Sydney
Government House Sydney, the residence and the seat of administration of the Governor of New South Wales - the oldest statutory office in Australia - is staffed by employees of the NSW Department of Premier and Cabinet. The team at Government House Sydney supports the Governor in the conduct of constitutional, ceremonial and community duties.

Collectively, the five functional areas (Protocol, Household, Estate Management, Communications and Secretariat) ensure that every aspect of the Governor's and spouse's programs of official engagements and engagement with the community are appropriately coordinated, managed and planned; that the official residence is suitably maintained; that the administrative arm of the organisation operates in accordance with relevant policies and guidelines; and that the heritage buildings, contents and grounds are managed and presented to the highest standard.

Our people undertake challenging and rewarding work to support the Governor and to ensure a positive experience for visitors and guests. We are guided by our core values of integrity, trust, service and accountability. We also provide our people with opportunities to learn, develop and adapt within an inclusive and supportive environment.

We're Looking For

• Administrative and Organisational Skills: Demonstrated strong organisational abilities managing competing priorities and ensuring smooth daily operations including reception duties, schedule coordination and daily operations
• Interpersonal and Communication Skills: Confidence in communicating with people from diverse backgrounds, including high profile individuals
• Adaptability and Problem Solving: Demonstrated experience in resolving issues in a dynamic and unpredictable environment that is fast paced with varied tasks
• Teamwork and Reliability: Experience working in a collaborative and supportive team utilising discretion when handling sensitive information
• Customer Service and Visitor Experience: Ability to represent Government House with grace and attentiveness, especially when in a public facing role

We value diverse experiences. Even if you're not sure you meet all requirements, we encourage you to apply.

Why Join Us?

• Flexible Working: Broad range of flexible working arrangements
• Career Development: Ongoing learning through expert-led sessions, online training, and professional development opportunities
• Work-Life Balance: Flex time accrual for extra hours worked (for non-executive roles) based on a 35-hour standard week
• Wellbeing Support: Access to employee assistance program, fitness passport program, and wellbeing initiatives
• Inclusive Culture: Staff-led networks including Aboriginal Staff Advisory Committee, Diversity & Inclusion Network, and Young Professionals Network

How to Apply
Click 'Apply Online' and submit your application including:

• A resume detailing relevant knowledge, skills and experience (maximum 5 pages)
• A cover letter addressing how you meet the requirements of the role (maximum 2 pages)
  

Closing date: Sunday, 17 August 2025 (9:59 AM)

Salary: Clerk Gade 3/4. Package includes base salary ($84,659 - $92,701) plus superannuation (12%) and leave loading.

Hiring Manager: Ha Nguyen, Senior Coordinator, Site Operations on [email protected]

About the Premier's Department
Connecting to Deliver from the Heart of Government

The Premier's Department leads the state's 430,000 public servants, driving collaboration and the delivery of whole-of-government priorities. Learn more about the department, a a career at Premier's Department and Government House Sydney.

Our Commitment
We welcome and encourage applicants from diverse backgrounds, including Aboriginal and Torres Strait Islander people, the LGBTQIA+ community, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, veterans and other diverse communities.

The Premier's Department acknowledges the Traditional Custodians of the lands where we work and live. We pay respect to Ancestors and Elders past and present. We recognise and learn from the strengths of First Nations peoples of New South Wales and their continuing connection to, and unique cultural and spiritual relationship with, Country.

Additional Information
Reasonable Adjustments: The selection process will include assessment techniques to determine your suitability. You can request reasonable adjustments at any stage by indicating in pre-screening questions, contacting the Talent Team at [email protected], or reaching out to the hiring manager.

Talent Pool: A talent pool may be created from this recruitment process. If eligible, you may be contacted for ongoing and temporary opportunities in the same role or grade that become available over an 18-month period.