Did you know, in NSW before registering your car, you are required to purchase a Compulsory Third Party (CTP) Insurance policy (CTP/Greenslip) from one of only six insurers. That’s where you come in!

The Role of a CTP Advisor is one of variety. You will become part of an fantastic group of people who provide awesome service to our NSW customers with all queries related to CTP Insurance. On any given day, you could find yourself selling policies, making amendments, cancelling policies, and fielding general questions about CTP Insurance in general. If you take on the challenge of being a CTP Specialist with Youi, you will become a subject matter expert.

About The Role

• Full time Monday-Friday role, tailored to our NSW customers
• Customer-focused role addressing all queries related to CTP insurance
• Selling policies, making amendments, cancelling policies
• Listening to customer needs and identify opportunities to add value
• Exceeding targets and enjoying the benefits
• Overcoming objections to close the deal
• Delivering awesome service to our clients

About You

• Passion for providing an exceptional customer experience
• Drive to excel in a results-focused environment
• Adaptability and willingness to learn with a solutions-focused mindset
• Excellent communication and time management skills

Don't tick every box? No worries!

We understand many skills are transferable, and with every Youi journey unique as you are, we encourage you to apply.

About Youi

At Youi, we stand out through our awesome customer service, driven by the exceptional people we hire. We celebrate unique personalities, value authenticity, and believe in rewarding work. We value individuals who are passionate about customer satisfaction, enjoy finding creative solutions, and want to be part of a supportive and engaging team.

Perks and Benefits

• Great work/life balance with set start/finish times
• 22 days annual leave, plus volunteer leave, and yearly salary reviews
• Career progression opportunities – we believe in promoting from within
• Paid induction training and ongoing career development
• An awesome work culture that encourages creativity and celebrates diversity
• An award-winning reward and recognition program
• Ideally located surrounded by numerous eatery and retail options
• Discounted insurance products
• Discounted gym memberships through Fitness Passport
• Free skin checks, flu jabs, and wealth mastery sessions
• Onsite barber, brow bar, massage therapist, mobile mechanic and car detailing
• End of trip facilities
• Casual dress code

Ready?

Join our mission to revolutionise the insurance industry by putting the customer first. Apply now to be part of our growing success story!