Why join us?

We have a long history of providing exceptional care that empowers older people to live a full life. When you join us, you will be provided with not-for-profit salary packaging benefits and the support of an experienced leadership team.

Southern Cross Benefits!

Salary Packaging ($15,900), plus meal and entertainment benefit package to the value of $2,650

Heart HQ - our Southern Cross Care (NSW & ACT) People Platform, packed with exclusive retail discounts, and features designed to help you celebrate, connect and succeed

Fitness Passport - Discounted workplace health and fitness program available to you and your family. Gain full access to nominated gyms, pools, health and leisure centres across NSW & ACT

Discounted private health insurance

Wellbeing initiatives such as Reward and Recognition Program, Employee Assistance Program

Annual leave loading

Ongoing Training and Development

Linkedin Training - SCC's Senior Leaders and Support Office teams can access a digital library of over 6000 courses

Genuine Career Progression Pathways – Buddy Program, New Grad Elevate Program, Study Support

Referral Bonus Program

The Role - Full time - based in our Epping Head Office

Reporting to the Testing and Release Manager, the Senior Testing & Release Analyst sits within the Digital Transformation and Delivery teams and works across a broad network of internal and external stakeholders.

Internally, the role collaborates closely with Project Managers, Product Owners, Subject Matter Experts, IT specialists, and teams responsible for risk, compliance, and legal matters. It also engages operational managers and department heads to ensure solutions are practical and aligned with frontline needs.

Externally, the role liaises with business partners and service providers to support successful solution delivery, inegration, and ongoing optimisation.

Requirements & Release Analysis

Review and update business, clinical, and system requirements for completeness and testability.

Analyse software release notes and impact assessments to design appropriate regression and feature test coverage.

Validate that releases meet business and compliance expectations (e.g., Aged Care Quality Standards).

Develop and maintain business cases, process maps, and technical documentation as required.

Identify and mitigate delivery and release risks proactively

Release Testing & Validation

Participate in end-to-end release validation including:

Pre-deployment validation in staging/test environments

Post-deployment smoke tests in production (as part of release runbooks)

Support hotfix/patch validation as needed

Collaborate with vendors and internal teams to confirm deployment success and issue resolution

Ensure solutions meet compliance standards for privacy, security, and risk

Testing

Provide hands-on support for testing activities, including test monitoring and reporting.

Create testing artefacts such as scripts and requirements traceability matrices.

Ensure testing frameworks align with delivery objectives and governance structures

Requirements

Personal Attributes

Collaborative and proactive mindset

Strong analytical and problem-solving skills

Clear communicator with the ability to translate technical concepts

Education and Experience

Proven experience as a senior testing resource within the aged care sector

Demonstrated expertise in project delivery (agile and waterfall)

Hands-on experience in reviewing, writing requirements, and testing within aged care

Exposure to data warehouses, integration layers, and aged care systems (Desirable)

Skills and Capability

In-depth knowledge of aged care systems and integrations

Strong risk management and reporting skills

Proficiency in Microsoft Office 365 solutions (Desirable)

Ability to leverage delivery insights to inform decisions and improve performance

Subject matter expertise on aged care reforms and regulations

About Southern Cross Care (NSW & ACT)

We are a not-for-profit organisation with a mission to empower older people to ‘live life to the full’. For the last 50 years our name has been trusted by the community to provide care and support for thousands of people in over 40 locations across NSW and the ACT.

We have a passion for providing the best care with clinical excellence. We offer person-centred care services to meet individual needs and preferences in residential aged care as well as in-home care. At SCC, people are at the heart of everything we do. We support our employees to excel!

Join us at SCC NSW & ACT, where your work is not just a job, but a journey filled with opportunities to make a tangible difference in the lives of those we support. Our commitment to diversity and inclusion is unwavering, and we strive to ensure every employee feels valued and heard.

Your growth is our mission. Your wellbeing is our priority. Together, we can create a future that’s not only brighter for our clients and residents but also for every member of our team.

SCC is an equal opportunity employer and values inclusion and diversity. All employment is decided on the basis of qualifications, merit, and business need. We are committed to a safe and respectful workplace.