Administrative Warehouse Assistant

Located in Brendale, Brisbane QLD

Job Type: Part- time

Hourly Rate: $25 - $30 per hour

Office hours Monday to Friday: 09h00 am – 14h30 pm

Major Tech is thrilled to be expanding our team to meet our increasing business demands.

We are seeking a dedicated, self-motivated, and goal-driven individual who possesses a passion for customer service and interacting with the public to join our Operations team at our warehouse in Brendale, Brisbane, QLD.

With Major Tech, you’ll enjoy the opportunity to:

On-the-job training opportunities.

A dynamic, friendly and vibrant work environment.

The selected candidate will be reporting directly to members of Senior Management and will be responsible for all the required tasks relating to the effective running and daily management of the warehouse as well as the integration of daily internal sales requirements. The main purpose for this role is to ensure that all warehouse tasks are being completed in a timely and efficient manner.

Your tasks and duties will include:

Assist in day-to-day administrative duties and provide general assistance within the Store/Warehouse to ensure customer orders are dispatched efficiently.

Assist in overseeing the safe and correct receipt, storage, retrieval, and timely dispatch of all Major Tech products to customers/clients.

Provide assistance with order fulfilment: Picking, checking, invoicing, packing, and dispatching orders as needed.

Wrap and label pallets, including relabeling reduced bulk when taken down.

Label shelves correctly and maintain them on an ongoing basis.

Liaise with freight/courier companies and customers to resolve freight and delivery-related issues.

Plan and control deliveries according to customer instructions.

Load and unload containers/shipments as needed.

Assist in preparing the warehouse for stock takes at least quarterly.

Assist with administrative duties and provide general support within the internal sales department to ensure customers are promptly assisted, orders are efficiently processed, and invoices are accurately generated.

Communicate with customers, make outbound calls to potential customers, and follow up on leads.

Assist with all internal and external queries.

Answer customer questions and provide additional product/pricing information upon request.

Take orders from customers and/or sales representatives.

Ensure ongoing customer communication throughout order fulfilment.

Provide professional customer service.

Report all errors and customer concerns to the Management promptly.

Provide support to Senior Management and sales representatives in their daily tasks.

Maintain and update customer database.

Maintain daily housekeeping of assigned department.

Assist and attend to any other tasks that may arise within your relevant department.

Skills and Experience:

Minimum of +/- 1 - 2 years’ previous work experience in a similar work environment.

Used to working in a fast-paced environment!

Working knowledge of stock control.

Experience in maintaining accurate records on stock items.

Working with customers and product orders

Computer skills: MS Office – Intermediate

Valid Drivers license and/or reliable transport.

Personal Attributes/ skills:

The ability to work in a fast-paced environment.

Capable of and enjoys working in a team.

The ability to work independently/ unsupervised.

Excellent time management skills.

Strong capability in communication (verbal and written skills)

Self-motivated and goal driven.

Resourceful and has strong problem-solving skills.

High attention to detail.

Interested candidates:

In your application please briefly mention your current location and availability for an interview.

Please also be advised that only shortlisted candidates will be contacted.

This position is reserved for candidates with Australian residency and full working rights!
Please do NOT apply if you do NOT have full working rights in Australia.
Alternative to your online application on seek you are welcome to forward your CV onto [email protected].