Join the Team That’s Changing Lives!

At Act for Kids, we help children and families heal, grow, and feel safe. For over 30 years, we’ve been there for kids who’ve experienced abuse or are at risk of harm. With more than 25 centres across Australia, we’ve helped thousands of children, and their families get the support they need.

Our team is full of passionate people who want to make a real difference - helping kids feel safe, recover from trauma, and live happy lives.

Working With Us

Make a difference every day in a values-led organisation.

We’re more than just a workplace—we’re a community built on shared values: We are Professional, Ethical, Caring, Courageous, and Collaborative. We’re proud to be recognised for our commitment to inclusion and employee wellbeing.

• Named an Inclusive Employer by Diversity Council Australia (2023–2024).
• A caring, welcoming culture that celebrates diversity and puts wellbeing first.
• Work-life balance matters to us — we support you to thrive both at work and at home.
• 24/7 support – access to free counselling and wellbeing resources through our Employee Assistance Program.
• Ongoing learning – annual funding and structured support to help you grow professionally.

About the Position

We are looking to welcome an Administration Officer to provide administrative support for the Act for Kids Gladstone Centre (Therapy Services and Individual Support Services) and other services as required.

• Casual position.
• SCHCADS Award Level 3. $48.31 - $51.84 per hour inclusive of casual loading + super.

Key Responsibilities

• Efficiently and respectfully manage reception, incoming phone calls and all correspondence, including emails.
• Interact in a professional and courteous manner with all families, community members and visitors.
• Provide clerical and administrative support to staff.
• Manage the secure handling and storage of client files and general files, including uploading information into client files.

You can read our full position description here under the relevant vacancy.

About You

• Cert III in Business Administration or equivalent (preferred).
• At least two years’ experience providing administrative support to a busy office, preferably in the human services or therapeutic industry.
• Proven strong administration skills and an ability to multi-task.
• A high level of proficiency using all Microsoft Office applications

Other Requirements

• Eligibility for a Working with Children Check or professional exemption.
• Current driver’s licence.
• Legally able work in Australia (proof of eligibility will be requested).

About Applying

• Job applications will be reviewed as soon as submitted. Please click on ‘Apply Now’ to submit an application.
• Please submit your resume and cover letter addressing the key responsibilities of the role.
• We welcome you to share any support or adjustments you need to enable you to participate equitably in our recruitment process. If you have questions or concerns, please speak with the contact person before or during your application. Your information will remain confidential.

Contact: Rebecca Jensen on [email protected].