About the role

Senior Manager, Risk, Governance and Compliance (RGC) ensures Communities at Work meets all legislative, governance, and compliance obligations across Community and Children’s Services. The role leads strategic management of RGC functions, supporting risk mitigation, regulatory compliance, quality assurance, and continuous improvement. It also oversees governance frameworks, insurance coverage, service standards, and the quality management system, including policy integrity, incident investigations, and risk reporting.

Duties

Build strong internal and external stakeholder relationships to support ethical risk decisions and a positive work culture.

Collaborate with the CEO and CFO to ensure adequate insurance coverage.

Lead the Risk, Governance, and Compliance Team, setting strategic direction for its programs.

Oversee WHS systems, injury management, and workers compensation.

Monitor and evaluate organisational risks and the Business Continuity Plan (BCP).

Maintain the integrity of key risk registers and manage audit actions.

Ensure strategic and compliant implementation of internal audits, NDIS checks, and business processes.

Support investigations and report on non-compliance issues.

Coordinate internal governance committees.

Oversee and improve the Quality Management System (QMS), ensuring alignment with legislation and best practices.

Provide expert advice and systems to foster risk awareness and compliance, including training and legislative updates.

Collaborate with executives and specialists to manage risk assessments and treatment plans.

Selection Criteria

Tertiary qualifications in Risk Management, Governance, Compliance, Work Health & Safety, or a related field or equivalent professional experience.

Proven experience in risk, governance, compliance, and quality improvement.

Skilled in identifying and managing risks, ensuring compliance, and implementing policies.

Knowledge of corporate insurance requirements.

Strong communication and stakeholder engagement skills.

Experience in the not-for-profit sector.

In-depth understanding of Aged Care, NDIS, and Children’s Services legislation.

Familiarity with WHS and injury management systems.

Maintain current “Working with Vulnerable People” registration

Current driver’s license.

Benefits

Make a difference and change lives in the Canberra community as part of Canberra's largest community organisation

Join an inclusive and friendly workplace, where people are at the heart of everything.

Increase your take-home pay! Because Communities at Work has charity status, you can salary package and increase your take home pay.

Access discounted childcare and education services for your child(ren) including early education and care, out of school hours care, and school holiday programs (conditions apply)

Grow your career with professional development, training and mentoring with the 5-times winner of Large Employer of the Year award at the ACT Training Awards.

Flexibility when you need it with options for study leave, leave concessions, paid parental leave, and more.

Enjoy healthy living with our active lifestyle & healthy activity programs and reimbursements (including remedial massages, annual flu vaccination and more).

Receive guidance and support for mental health through our Employee Assistance Program

About Communities at Work

Communities at Work is Canberra's largest not-for-profit community organisation and the largest provider of early education and care services in the region. Our surplus-for-purpose philosophy enables us to invest every dollar we earn right back into the local community. Our focus is on enriching lives today and shaping better futures tomorrow.

We are the five-times winner of the "Large Employer of the Year" award at the ACT Training Awards which demonstrates our commitment to excellence in training, professional development, and career progression of our people.

With over 40 years of experience in the ACT and Capital Region, our people help us deliver a wide range of high-quality education and community services that support positive educational outcomes, assist in alleviating hardship, enhance the quality of life and lead to positive social change in the Canberra community.

How to Apply

Click APPLY or contact the HR Services and Recruitment team on (02) 6293 6200 for a confidential discussion.

Communities at Work encourages Aboriginal and Torres Strait Islander people, young people, mature-aged workers, people with disabilities and people from culturally diverse backgrounds to apply for our roles.