Logo for Rates Officer

Rates Officer

Hepburn Shire Council
Daylesford, VIC
A$32.52 p/h
Government & Defence → Government - Local
Part-time
On-site

Posted 13 days ago


Deliver meaningful outcomes that make a genuine difference in our beautiful and unique region..

  • Status – 12 month Fixed Term Part Time Contract.
  • Based at 24 Vincent Street, Daylesford.
  • Classified Band 4 - $32.52 per hour, plus 12% superannuation.
  • Part time (FTE 0.6).

About us

Make Hepburn Shire Council your next career move. We are a small rural council with a dedicated team who delivers meaningful outcomes for the community. You can enjoy the challenges, fast track your career, enjoy flexibility with contemporary employee benefits and either enjoy the rural lifestyle or be in Melbourne in basically an hour.

Our main office is in the renowned, stunning tourist town of Daylesford, only 90 km northwest of Melbourne. Additional Council facilities are also located in our surrounding historical townships of Clunes, Creswick, and Trentham. Appreciate a flexible work life balance with opportunities to discover vibrant local communities of artists, gardeners, writers, musicians, foodies and so much more. Kick off your career here or bring your experience to help serve our community.

"I absolutely love working in Local Government! Sometimes it isn’t easy but the diversity of delivering over 100 services and building and maintaining assets directly for our community of residents and visitors means you won’t be bored, and you will see your role making a difference. Hepburn Shire is an amazing location, with committed staff and Councillors, so why not apply for a role…..you won’t be disappointed." Bradley Thomas (Chief Executive Officer)

How you’ll make a difference

This role is a fantastic opportunity for an experienced individual to provide high levels of support within the Financial Services division of Council including:

  • Ensuring the property and rating database is accurate.
  • Preparing Land Information Certificates
  • Processing pension applications
  • Assist with payment plans
  • Liaising with ratepayers regarding property and rates enquiries.

Our ideal candidate

  • Ability to listen, understand and communicate effectively with ratepayers of the community with professionalism, compassion and care whilst adhering to the privacy act.
  • Ability to build strong and positive relationships within a team environment, through collaborative communication with team members.
  • Excellent attention to detail to ensure the integrity of the database.
  • Ability to manage and prioritise competing tasks, demonstrating flexibility and initiative to meet key deliverables.
  • Demonstrated ability to work independently utilising various corporate software programs as well as the Microsoft Office suite.
  • Wants to be a part of a team seeking to evolve how it does things and is willing to learn.

What Hepburn can offer you?

What better way to spend your time off than exploring the picturesque beauty with forests, natural springs and rolling landscapes. Bicycle and walking trails, locally grown food, the variety of dining options, creative arts offerings (galleries, festivals), and markets enhance the appeal of living in or near our stunning region. All this is only an hour and a half from Melbourne.

  • Meaningful work with a dedicated team
  • Work life balance options -Attractive flexible options up to 50% work from home for suitable roles.
  • Inclusive and safe work culture with strong drive for gender equality, diversity and transparency in fair recruitment and promotion
  • Free counselling and support through our Employee Assistance Program
  • Annual salary advancement within Banding through professional development planning

How to apply

Click Apply now and submit your resume along with a cover letter outlining how you meet the position criteria. Please include in your application a copy of your certificates.

If you have further questions about the role or joining our team, please contact Meg Weir – Coordinator Revenues (03) 5321 6157.

If you would like to contact our People and Culture team, please email [email protected]

Applications close Monday 18th August 2024.

Hepburn Shire Council is committed to providing an inclusive and safe work environment which embraces the diverse backgrounds and experience of all people. Applicants should be aware that we conduct working with children, police and reference checks to ensure we maintain a safe and inclusive workplace by recruiting the right people.

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About Hepburn Shire Council

Daylesford, VIC, Australia
Government & Defence
501-1000 employees

Hepburn Shire is located in the beautiful Central Highlands region of Victoria, about 110 kilometres north-west of Melbourne. A small rural council with a dedicated team of 200+ employees who deliver meaningful outcomes for the community. The main office is in the renowned, stunning tourist town of Daylesford. Additional Council facilities are also located in our surrounding historical townships of Clunes, Creswick, and Trentham. Appreciate a flexible work life balance with opportunities to discover vibrant local communities of artists, gardeners, writers, musicians, foodies and so much more.

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