About us Grand Pacific Health (GPH) is a for-purpose community-based organisation. GPH provides high quality health services to assist people in the management of their physical and mental health. GPH’s mission is to provide equitable heath care with an emphasis on helping vulnerable and at risk of disadvantage populations as well as regional communities. GPH employs over 400 staff including many qualified health and other professionals including peer workers and community workers. GPH operations cover a large regional geographical footprint in NSW and ACT. About the position The Administration Officer is responsible for providing high quality administrative services to support the delivery of the services and activities of the office hub including being the offices first point of contact for consumers over the phone and at reception. Each hub generally has a number of programs offering a range of services to the local community including mental health counselling, alcohol and other drugs support services and allied health programs. The role works flexibly and collaboratively with other teams, locations and administrative staff to support the delivery of effective and efficient administration services to meet the needs of the hub and GPH organisation. This position is a part time opportunity, 24 hours per week. Fixed term until 30 June 2026 with possibility for extension. This role will be working across headspace Wollongong, GPH Keira Street, Wollongong and headspace Shellharbour hub when required.
We are looking for someone with:

1. Relevant qualifications in administration and or a combination of relevant training and experience in a similar role
2. Strong organisational skills including the ability to prioritise work, manage multiple tasks and competing priorities and meet deadlines.
3. Strong verbal and written communication skills, with strong customer service skills and an ability to effectively engage with a wide diversity of people including the ability to work respectfully with people with mental health difficulties.
4. Demonstrated ability to take initiative and work independently when required but also to work cooperatively and collaboratively with others as part of a team.

Why join GPH?

• Flexible work arrangements to find your best work life balance
• Continuous learning and development opportunities
• Increase your take home pay with salary packaging of up to $15,900 in living expenses and an additional benefit of up to $2,650 in meals and entertainment
• We make a positive difference to the lives of those we support!

*Enjoy discounts across a wide range of brands and services with access to Blue Light Card Australia

Interested? Visit our website www.gph.org.au/employment to download Position Description and our Employee Benefits Information and click the 'apply' button to submit your application. Please ensure that your application addresses the selection criteria detailed in the position description, or it may mean that your application does not progress to the next step in our recruitment process.
For more information please contact: Jacqui de Waal, Quality Administration Coordinator - [email protected] Tel: 02 4220 7600

Applications close: Friday 22nd August 2025 *Please note that short-listing of candidates will commence prior to the closure of this role, so please do not delay submitting your application.

Previous applicants will be considered so need not reapply.
We welcome applications from people with lived experience of mental health, Aboriginal and Torres Strait Islander people, people from the LGBTQI community, multicultural communities and people with a disability.