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Councillor Liaison Officer

City of Melbourne
Melbourne, VIC
A$99,022-$111,467 p/a
Administration & Office Support → PA, EA & Secretarial
Full-time
On-site

Posted 2 days ago


We are the City of Melbourne, a city of possibility and place to be bold and inspirational.

We are rapidly transforming to meet the evolving challenges faced by a global city. With a vision of being a leading organisation for a leading capital city, our mission is to create positive impact for our community. Each day, we work with passion and purpose so that together we achieve incredible things.

How this position will Make the Difference to #teammelbourne

As a Capital City Council, Councillors need to fulfil important decision-making and city representation responsibilities, including portfolio roles – our Councillor Liaison Team assist in supporting all this important and fundamental work!

In this role as a Councillor Liaison Officer, you will join our dynamic team that supports the Councillors in providing a range of administrative, liaison, stakeholder management and advisory services

You will play a key part in helping Councillors meet the demands of their role, while working in a committed team who work collaboratively to provide an exceptional service.

As a Councillor representative, you will work in a complex environment and require an understanding of the challenges associated with working with diverse community and stakeholder issues in a political environment, and one where Council policy and strategic direction is sometimes challenged.

Given collaboration is central to this role, a full-time, five-day in-office presence is required to effectively support our Councillors.

What you will bring

An ability to demonstrate and display City of Melbourne Values – integrity, courage, accountability, respect and excellence.

Substantial advisory or support experience at a senior executive or public office level, including an ability to undertake research, investigation and analysis, and present research findings both verbally and in writing.

High level analytical, negotiation and problem-solving skills, and experience in developing and maintaining stakeholder relationships with diverse communities.

Proven discretion and judgement in dealing with sensitive and confidential information in a political environment, and one with a high level of media or public relations focus.

Highly developed organisational skills and demonstrated flexibility in a team environment, along with an ability to work within a deadline driven environment with competing priorities.

Highly developed communication skills, both verbal and written, including the ability to prepare briefing papers, reports, complex correspondence and presentations and speech notes.

A tertiary qualification in relevant discipline and /or substantial experience.

Understanding of Local Government, including an understanding of the role of Councillors, the Lord Mayor and Deputy Lord Mayor.

What we can offer you at the City of Melbourne

Attractive Remuneration & Benefits: Excellent pay package with a range of exciting benefits. Flexible working, salary packaging, excellent leave entitlements; including 20 Weeks paid parental leave, study assistance & great corporate discounts through our CoM Unity Employee Benefits program.

Permanent Full Time Opportunity: Permanent full-time opportunity based in our iconic Melbourne Town Hall.

Vibrant and Ambitious Team: A collaborative forward-thinking team of enthusiastic and focused people who are dedicated to shaping the future of Melbourne for both visitors and residents alike.

How to apply

As part of the online application process you are required to:

Attach your resume

Attach a separate cover letter (no more than 1 page) addressing why we should consider you for this position

Applications will be accepted up until 11:45PM, 10th August 2025.

Please note directly application will not be considered, all applications must be formally submitted via our application portal.

City of Melbourne reserve the right to close the advertisement earlier than the specified date should a suitable candidate be found.

Please address your covering letter to: Jack Hanna, Executive Officer, Councillor Liaison

For further information about this opportunity please see the attached position description or contact Rachelle Jordan - Senior Councillor Liaison Officer via email at [email protected]

City of Melbourne conducts a safety screening process for all employees including a Police and Working with Children Check. For information about the broader collection and use of personal information by the City of Melbourne, please refer to our Privacy Policy


About City of Melbourne

Melbourne, VIC, Australia
Government & Defence
1001-5000 employees

City of Melbourne is the business, administrative, cultural & recreational hub of Victoria, Australia.

The City of Melbourne, as a council, is proud to oversee Melbourne’s city centre and a number of inner-city suburbs. Melbourne is recognised globally for its enviable lifestyle and as Australia’s premier destination for culture, education, shopping, dining, sports, events and festivals.

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