Front of House Supervisor

• Permanent - Full Time, 38 hours per week position - enjoy the stability
• Love where you work - our Stanwell Tops facility's setting is picturesque with onsite parking available
• Salary packaging - increased take home pay through salary packaging including novated leasing options
• Birthday leave - take time to celebrate with your friends and family

About the Role

The role of Front of House Supervisor at The Tops Conference Centre offers a working experience that differs from others. You will work in an environment where you can lead a team and provide a positive experience for the guests who are there to find their adventurous spirit, re-connect with others and learn more about themselves.

On a daily basis, you will work closely to guide and inspire your team, with the support of the Front of House Manager. Together you will ensure guests are provided with a food and beverage service that reflects the highest standards of quality, friendly service and safety for your guests.

You understand that good leadership means working alongside your team and not directing from a distance. If you are very hands-on and active when it comes to leading staff and providing an outstanding food service, we want to hear from you!

You will:

• Ensure an excellent food experience to our diverse range of guests
• As part of a team, facilitate continuous improvement in customer service and experience
• Provide work directives and leadership for Catering team
• Facilitate the delivery of all specific dietary requirements, within operational parameters, whether they be allergies, intolerances, lifestyle choices or cultural requirements
• Ensure statutory responsibilities are met and effectively liaise with regulatory organisations, food and health professionals as required
• Work effectively to assist Management in meeting budget requirements

What You Bring

• Possess a Hospitality and/or related qualification
• Skills and experience in leading teams to meet organisational requirements
• Time management skills and the demonstrated ability to lead and work as part of a team under pressure in a highly time bound environment
• Competency with Microsoft Office suite applications such as Word and Excel or hospitality systems
• High level of written and verbal communication to effectively engage with stakeholders and employees of all levels of the organisation
• Have your own transport to The Tops and be punctual for shifts
• Possess a Working With Children Check (or willingness to obtain)

About Us

The Tops Conference Centre is set on 200 acres of prime bushland in Stanwell Tops and is a great location for school and community groups, team building retreats and conferences - with fun outdoor activities and challenges, plus campfires for an evening of sharing stories.

We'd love to hear from you!

Please submit your cover letter and resume via the quick "Apply" link. We'll be in touch as soon as we can, don't wait to press submit!