High performing, high growth brand

Travel required (Gold Coast/Brisbane)

Reliable vehicle and valid license

This newly created position provides a unique opportunity for you to manage the full life cycle of client relationships within the property management sector, from initial handover to ongoing management. You will play a crucial role in facilitating communication between clients and property managers.

Key aspects of your role include:

Manage client relationships from initial introduction to handover and ongoing support

Create property management agreements for client execution

Co-ordinate handovers from builders, ensuring all documentation and property details are accurately captured

Client introductions and onboarding

Create client and property profiles, documentation and record keeping

Travel to various locations for property handovers and client meetings

Facilitate smooth handover to property managers

Resolve owner queries and complaints

Maintain detailed records of client interactions and property status updates

Monitor and report on client satisfaction and feedback to improve service delivery

Support marketing and promotional activities

Our ideal applicant will have experience in property management or client service roles within a similar sector. Your current Property Management Registration, a valid driver's license and reliable vehicle is essential for this position. We require a strong communicator with outstanding organisational and time management skills. Proficiency on MS Office is a must, as is your ability to handle sensitive issues with discretion and professionalism.

Local travel is required, but this will be during work hours, Mon to Friday, with no overnight stays.

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