A little bit about us: Located on fifty acres of absolute beachfront, Elements of Byron is an award-winning resort known for its laid-back luxury and exceptional guest experiences. Our resort features beautifully designed one and two-bedroom villas, diverse dining options, and world-class facilities that embody the best of Byron Bay. We take pride in offering barefoot luxury, ensuring unforgettable moments for both guests and staff in our stunning coastal paradise.

Elements of Byron is seeking a night owl with a genuine passion for customer service to join our Front Office team as a Night Host. This ongoing role offers set shifts every Wednesday and Thursday from 9pm - 7am (2 nights per week), with the possibility of picking up additional shifts.

The base rate for this role is Mon-Fri $33.38 + additional night allowance, Sat $40.05, Sun $46.73.

Working the overnight shift, 9pm - 7am, you will be responsible for ensuring the cleanliness of the property as well as assisting the Night Duty Manager with host/porter and other guest service related duties, that includes buggy driving and cleaning.

There are a few things that will make you shine in this role, having energy and a positive attitude, a genuine customer service focus and an eye for detail in performing regular checks of the lobby and public areas ensuring they remain clean and presentable at all times.

Your reliability and efficiency will be beneficial in assisting guests to and from their villas and ensuring the security of our guests and their possessions.

Please note: Only Australian Citizens or Permanent Residents can be considered for this position.

Requirements

• Previous experience in a Front Office role working as a Night Host within a Resort/Hotel environment
• Available to work night shifts from 9pm to 7am, Wed and Thu set nights
• Current drivers license (essential)
• A focus on excellence, accuracy and perfection down to the smallest details
• Cleaning experience
• Experience with Opera System highly desirable
• High degree of communication skills
• A professional appearance and demeanour with a passion for customer service

Benefits

• Restaurant, Accommodation and Spa treatment staff discounts
• Employee Assistance Program
• Full Day Orientation and dedicated departmental training
• Annual and fortnightly staff awards
• Refer a friend incentive
• Stability and long term employment opportunities for the right candidate
• Work in a beautiful beach side award winning resort
• Uniform provided and parking available on site