For over a decade, Maleny Grove has been home to a close-knit community nestled in the heart of the Sunshine Coast hinterland. Now, under the stewardship of Reside Communities, an exciting transformation is underway.

Maleny Grove is expanding from 28 to 94 beautifully designed villas set within established gardens and tree-lined streets. These thoughtfully crafted 2 and 3-bedroom homes will feature soaring ceilings, premium finishes, and private outdoor spaces that capture the essence of hinterland living. Complementing these residences will be brand new community facilities designed to enhance the Maleny Grove lifestyle.

An exciting opportunity has presented itself for a Village Manager to lead the community during this expansion, liaising with our Development team and Chief Operating Officer across a multi-year construction program.

You will be a dynamic person with strong leadership skills and a passion for caring service delivery.

As the Village Manager, you will be responsible for the following:

Professionally manage Maleny Grove in accordance with the culture and philosophies of Reside Communities.

Deliver high-quality village services and amenities within village operating budgets.

Review operating equipment, ensuring suitability and integration.

Set effective systems and controls to ensure the consistent smooth running of all areas of the business.

Building and maintaining relationships with all stakeholders including both residents and local businesses.

As the Village Manager you will

Report to the Chief Operating Officer to assist in implementing company policies, strategies, and plans so that the village exceeds residents’ expectations.

Lead and coordinate all village staff duties and responsibilities.

Ensure the village is properly maintained for the enjoyment of the residents.

Coordinate and attend functions held to encourage resident satisfaction and well-being.

Entrench a culture of excellence, sensing community needs, and always putting residents first.

Be fully involved operationally with high visibility in the day-to-day business of the Village.

Create, maintain, and encourage excellent public and employee relations.

Our ideal candidate will demonstrate clear empathy and support for our residents who will be leading active and interesting, independent lives in their retirement homes. A client service ethos is paramount for this role, which will see you thrive in our business.

You will also possess excellent interpersonal skills and experience in communicating and negotiating with a broad range of stakeholders.

To be successful in this role you will have:

High level written and verbal communication and negotiation skills.

Strong focus on results and customer satisfaction.

Ensure compliance with all laws and regulations applicable to the village.

Knowledge of the Queensland Retirement Villages legislation.

Budget and management experience to ensure overall financial management of the village.

Intermediate skills using the Microsoft suite of products (Outlook, Word, Excel, PowerPoint).

Previous experience at management level in hospitality or retirement living, preferably during refurbishments or expansions.

The role requires monitoring of and compliance within Reside’s policies and procedures.

About Maleny Grove

Signaling the start of a refreshing journey into modern retirement, Maleny Grove belongs to the like-minded residents who thrive off active, social living.

The much-anticipated expansion from 28 to 94 homes has now commenced.

Residents of Maleny Grove will have access to a new community centre 'The Lodge' offering the following facilities

Cafe

Residents Bar

Reception

Private Meeting Room

Gym

Indoor Heated Pool

Dining Room and Billiards Area

Beauty Salon

Consultant Room

About Reside Communities

Reside Communities is a Brisbane-based award-winning retirement village owner, operator, and developer with a growing portfolio of communities across South-East Queensland.

We are passionate about delivering market-leading homes, facilities, and services to make retirement as good as it can be for every resident who chooses to live in a Reside community.

Our point of difference is our people. As a boutique operator, Reside Communities is run by a small team of recognised specialists with expertise spanning finance, village operations, contracts and compliance, sales, marketing, hospitality, and service. We all genuinely love what we do, and we pride ourselves on taking a hands-on and collaborative approach to all aspects of the business.

We have a people-first philosophy, both when it comes to our residents and our team members.

We know the people within our business are our most important asset and we value transparent, open communication, positive work culture and flexible working arrangements for all team members.