Meriton Suites currently has an opportunity for an experienced Rooms Division Manager to join our team. (Sydney CBD)

As the Rooms Division Manager, you will report to the Hotel General Manager and be responsible for leading our front office and housekeeping operations whilst working cohesively with the other departments.

Your key responsibilities

Support and lead the front office operations and team.

Facilitate a positive workplace culture through effective leadership, collaboration and team development.

Close the loop on guest feedback with critical thinking and strong guest connections.

Ensure daily front desk tasks and expectations are communicated, actioned and completed.

Drive positive guest experiences, both individually and across your team.

Manage the roster and payroll financials.

Work with our Hotel Manager to maintain the building's presentation and upkeep.

Ensure Meriton Suites standards, policies and procedures are adhered to.

Be able to manage the hotel in absence of the Hotel General Manager.

To be successful in this role you will

Minimum of 5 years’ experience in the hospitality industry, 2 of those years’ experience need to be in a management leadership position.

Previous management experience in a 4/5-star property both front office and housekeeping desirable.

Degree or Diploma in Hospitality Management or Business.

Proven leadership abilities.

Strong knowledge of the hotel/serviced apartment sector.

Previous experience with a known Property Management System.

Fair knowledge of workplace relations.

Previous experience in Training and Development

An understanding of revenue and financial reporting

Why Meriton Suites

Australia’s largest owner-operator of apartment-style hotel suites, with 23 locations and 6,204 suites nationally

Future opportunities and career development with locations across Sydney, Brisbane, Gold Coast, Canberra and Melbourne

‘Merit Academy’ our online training platform to further develop your skills and knowledge

Paid Parental leave

Access to Employee Assistance Program (EAP) to provide professional and personal advice

Team Member accommodation discounts

Friends and Family discounts

Kudos – Monthly recognition awards

Team activities and social events

Induction program for all new starters

Join us

If you would like to be considered for this opportunity, please click on the Apply Now tab below.

Only short-listed applicants will be contacted within 7 days of application. Permanent residents only may apply. Please note that we will not consider external agencies as recruitment for this role is handled internally.