Design and Test Manager

• Full time, 12 month fixed term role
• Geelong office location, with flexible hybrid working (3 day office attendance required per week)
• Offering a competitive circa salary of $175,000 plus super and benefits

Care in Action

With a career at the TAC, you’ll be helping us look out for the lives of everyone who travels on Victoria’s roads. That’s care in action.

Find out more about our shared purpose, and what drives every one of us.

Right now, we’re seeking and Design and Test Manager who will play their part in this shared purpose, while also supporting the progress of clients and colleagues so they can achieve great things. That’s truly rewarding work that will help us continue to deliver life-critical services where it matters.

About the role

​​The Design and Test Manager provides strategic and specialist advice in relation to the strategic design and delivery of customer-centric services and managing the end-to-end User Acceptance Testing process. This role will be critical to ensuring new or improved services are designed with user needs at the centre and that all solutions meet functional, technical, and quality standards before launch.​

About the Team

Reporting to the Program Director this role sits within Design and Optimisation Branch in the Enterprise Transformation Division. You will be joining a dynamic, fast paced branch who are curious and open to new ways of working.

The Enterprise Transformation Division successfully delivers the organisation’s strategic priorities cost effectively and in a way that optimises organisational outcomes, client, employee and provider experience and a positive community impact. The division oversees the Portfolio, Program and Project Delivery for the TAC, as well as the technology development and operations (including digital) for the TAC.

What we’re looking for

Demonstrated leadership experience

Proven ability to lead a team, direct work and contribute as a subject matter expert.

Proven experience in service design, user experience, or user acceptance testing including:

• Strong understanding of agile, human-centered design, and change management principles.
• Proven experience in developing and overseeing UAT strategy, ensuring alignment with business requirements and project timelines.
• Proven track record of using project methodologies and business analysis approaches to implement process improvement initiatives

Demonstrated experience in a complex project environment

Excellent communication skills and ability to present insights to business stakeholders as well as self-motivated, independent and proactive with an emphasis on high-quality and on-time delivery

Why you’ll love it here

There’s more to work than a competitive salary and amazing employee benefits. As our newest Agile Delivery Lead you’ll also:

Be rewarded for great work

We value our people, offering a corporate incentive, salary packaging and a reward and recognition program.

Grow and go places

We’re invested in your progress. When you work for one of Victoria’s largest and leading workplaces, you’ll receive extensive internal opportunities for development and access to the LinkedIn Learning Digital Hub.

Achieve, together

We’re a collaborative and empathetic workplace. Work alongside your team to make a truly positive difference to people’s lives.

Ready to put care in action? We’d like to hear from you.

Click apply to submit your Cover Letter and Resume. If successful, you’ll progress to an interview. All applicants will be advised of the outcome of their application.

For more information, read the attached Position Description or contact Tamika Russell – Shared Services Specialist via 03 9300 0771 for a confidential discussion. Applications for this role will be accepted up until 11:55pm on Sunday 10th August 2025.

If we can do anything to help make applying for this role easier, please let our People, Culture & Engagement Team know at [email protected]. If over the phone is better for you, our number is 5225 7500.

A safe place to work

We’re committed to the health, safety and wellbeing of employees. This extends to inclusion, diversity and accessibility in our employment practices. We encourage Aboriginal and Torres Strait Islander people, people with disability, men, women and gender diverse people, culturally diverse and LGBTIQA+ people to apply for our roles.

Child Safety

At the TAC we are committed to the safety of children and young people. For more information regarding our commitment to child safety, please visit our website.